Summary
Overview
Work History
Education
Skills
Self-Employed Business successfully ran for over 5 years, Print and Press Company
Timeline
Generic

Micah Hills

Shaker Heights,OH

Summary

Proven track record in enhancing sales and customer satisfaction at Cleveland Browns Pro Shop, leveraging expert customer relations and sales presentation skills. Excelled in maintaining safety standards and operational efficiency at Nestle, demonstrating proficiency in safety procedures and problem-solving. Achieved significant improvements in workplace safety and sales outcomes, showcasing a blend of hard and soft skills. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

3
3
years of professional experience

Work History

Sales Representative

Cleveland Browns Pro Shop
2019.08 - 2021.12
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

General Production Worker

Nestle
2019.11 - 2021.06
  • Maintained a clean work environment, ensuring compliance with both company standards and regulatory requirements.
  • Boosted workplace safety through adherence to company policies and procedures, resulting in a decrease in accidents.
  • Inspected final products to assess compliance with quality standards and established tolerances.

Sales Associate

Fanatics
2018.07 - 2019.07
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

Shaker Heights High School
Shaker Heights Ohio
06.2018

Skills

  • Customer Relations
  • Sales Presentations
  • Heavy Lifting
  • Problem-Solving
  • General tool knowledge
  • Safety Procedures

Self-Employed Business successfully ran for over 5 years, Print and Press Company

I have owned my own Print and Press business were I would create, or use an existing logo/design and put it on the customers apparel.

I have developed skills in which i can use Adobe Photoshop, Pro Create and many more design apps.

Timeline

General Production Worker

Nestle
2019.11 - 2021.06

Sales Representative

Cleveland Browns Pro Shop
2019.08 - 2021.12

Sales Associate

Fanatics
2018.07 - 2019.07

High School Diploma -

Shaker Heights High School
Micah Hills