Micah Howard
1240 East Ave S, Apt 144, Palmdale CA ,CA
Summary
Dynamic professional with a proven track record at Primer Defensa, excelling in customer relations and analytical thinking. Adept at enhancing organizational processes and improving team performance. Skilled in documentation management and expert problem solving, consistently delivering quality results and ensuring customer satisfaction through effective issue resolution.
Overview
2021
2021
years of professional experience
Work History
Sign Up Specialist/Investigator
Primer Defensa
- Conducted thorough research to support strategic initiatives and improve organizational processes.
- Followed all company policies and procedures to deliver quality work.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Provided thorough intakes, digging for information, making it easy for the lawfirm to navigate through information.
Water Restoration Technician
PuroClean
02.2018 - 01.2021
- Operated water extraction equipment to efficiently remove excess moisture from affected areas.
- Conducted thorough assessments of water damage to determine restoration needs and develop action plans.
- Applied antimicrobial treatments to prevent mold growth and ensure safety in restored environments.
- Collaborated with team members to execute drying processes using industrial dehumidifiers and air movers.
Delivery Driver
Dominos's Pizza
01.2011 - 02.2018
- Delivered pizzas and other menu items efficiently to customers within designated timeframes.
- Maintained accurate cash handling procedures during transactions and order processing.
- Ensured cleanliness and organization of delivery vehicle for optimal performance.
- Communicated effectively with team members to coordinate deliveries and resolve issues.
Education
No Degree - HVAC
Charter College
Lancaster, CAHigh School Diploma -
Oxnard Adult Education
Oxnard, CASkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Proficient in software
- Team performance improvement
- Self motivation
- Time management
- Attention to detail
Languages
Spanish
Limited Working
Timeline
Water Restoration Technician
PuroClean
02.2018 - 01.2021
Delivery Driver
Dominos's Pizza
01.2011 - 02.2018
Sign Up Specialist/Investigator
Primer Defensa
No Degree - HVAC
Charter College
High School Diploma -
Oxnard Adult Education