Micah Jones
Bluffdale
Summary
Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Wishes
Murray, UT
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, and locate items
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Gift Shop Cashier
Evermore Park
Pleasant Grove, Utah
12.2022 - 03.2024
- Performed daily opening duties such as counting the contents of the cash register drawer at the beginning and end of shift
- Provided training support to new staff members on operating POS systems and other related tasks
- Developed strong interpersonal skills while interacting with customers
- Successfully operated the point-of-sale system, including ringing up sales and processing payments
- Monitored stock levels throughout shifts and notified supervisor of low inventory levels
- Maintained knowledge of store products and services to provide appropriate recommendations
- Handled all customer complaints courteously and professionally while resolving issues quickly
- Gained experience in customer service, cashiering, and stocking merchandise
- Followed proper cash handling procedures when making change for customers
- Developed and maintained a positive working relationship with customers
- Arranged and restocked displays and merchandise racks to maintain store appearance
Grocery Store Cashier
Wegmans
State College, Pennsylvania
06.2021 - 06.2022
- Organized bags for efficient bagging of groceries for customers at checkout counters
- Monitored self-checkout stations to ensure accuracy of transactions
- Communicated effectively with other team members to ensure smooth operations during peak hours
- Assisted customers with their purchases and answered any questions they had about products or services
- Maintained knowledge of store layout and location of merchandise in order to assist customers quickly
- Provided excellent customer service by ensuring customer satisfaction through friendly interactions
- Operated point-of-sale terminals to process payments, redeem coupons, and issue change or receipts
- Ensured compliance with health regulations regarding food safety standards by following company policies and procedures
- Helped customers with loading purchased items into their vehicles
- Used POS system and optical price scanner to identify price of goods and handle customer payments
Education
PRE MED IN RADIOLOGY CANDIDATE -
Salt Lake Community College
South Jordan, UT05.2027
ASSOCIATE IN ARTS (A.A.) - ENGLISH
Harrisburg Area Community College
Harrisburg, PA05.2023
Skills
- Conflict resolution
- Cash register operation
- Task prioritization
- Merchandising strategies
- Organizational skills
- Customer feedback analysis
- Customer assistance
- Patience and empathy
Certification
Food Handler's Permit, UT-Food-44292
Timeline
Cashier
Wishes
06.2024 - Current
Gift Shop Cashier
Evermore Park
12.2022 - 03.2024
Grocery Store Cashier
Wegmans
06.2021 - 06.2022
ASSOCIATE IN ARTS (A.A.) - ENGLISH
Harrisburg Area Community College
PRE MED IN RADIOLOGY CANDIDATE -
Salt Lake Community College