Summary
Overview
Work History
Education
Skills
Timeline
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Micah Knight

Port Lucie

Summary

Dynamic and detail-oriented professional with a proven track record at TopGolf for enhancing event experiences through exceptional communication and effective networking. Skilled in leading teams at Tropical Smoothie Cafe to improve customer satisfaction and increase productivity. Specializes in applying a goal-oriented focus and problem-solving skills to achieve outstanding results.

Overview

3
3
years of professional experience

Work History

Event Ambassador

TopGolf
04.2022 - 01.2025
  • Provided timely feedback to event management team regarding potential improvements, leading to enhanced future events.
  • Actively participated in pre-event meetings and training sessions to stay informed about event details and expectations.
  • Developed strong relationships with attendees by engaging in meaningful conversations and providing personalized assistance when needed.
  • Monitored event spaces for cleanliness, safety, and accessibility throughout the duration of each event.

Supervisor

Tropical Smoothie Cafe
10.2021 - 05.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Tallwood Highschool
Virginia Beach, VA
06.2021

Skills

  • Detail-oriented mindset
  • Effective networking
  • Exceptional communication
  • Goal-oriented focus

Timeline

Event Ambassador

TopGolf
04.2022 - 01.2025

Supervisor

Tropical Smoothie Cafe
10.2021 - 05.2024

Tallwood Highschool

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Micah Knight