Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micah Martin

Bend,OR

Summary

Dynamic Parts Manager with extensive experience at Lithia Motors, excelling in vendor relations and inventory management. Proven track record in sales strategy development, enhancing operational efficiency, and fostering strong customer service. Adept at analyzing data to drive growth, ensuring optimal pricing and availability for parts.

Overview

28
28
years of professional experience

Work History

Tire Sales

Northwest Wheel and Tire
08.2024 - 12.2024
  • Demonstrated excellent communication and organizational skills in managing daily operations.
  • Created Sales orders daily to meet customer needs.
  • Analyzed sales data to identify potential areas for improvement and growth opportunities.

Parts Manager

Lithia Motors
10.2011 - 08.2024
  • Utilized computer systems for tracking orders, pricing and availability information.
  • Established strong relationships with vendors to secure favorable terms for purchasing parts.
  • Maintained accurate records of all parts received, shipped, returned or exchanged.
  • Interfaced with vendors concerning pricing, availability and damaged products.
  • Answered phone calls promptly, providing price quotes and other information.
  • Managed a team of warehouse personnel and provided guidance on daily tasks.

Parts Manager

Jim Smolich Motors
02.2006 - 02.2011
  • Utilized computer systems for tracking orders, pricing and availability information.
  • Established strong relationships with vendors to secure favorable terms for purchasing parts.
  • Maintained accurate records of all parts received, shipped, returned or exchanged.
  • Resolved customer complaints regarding part availability, quality or price discrepancies.
  • Conducted cost analysis of parts from multiple vendors to purchase parts at best prices.
  • Managed a team of warehouse personnel and provided guidance on daily tasks.

Production Manager

Precision Auto Body
04.2003 - 05.2005
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Parts Advisor

Lancaster Honda
03.2000 - 02.2003
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
  • Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.

Parts Coordinator

Precision Auto Body
01.1999 - 02.2000
  • Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
  • Established strong relationships with vendors, resulting in improved communication and faster delivery times.
  • Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
  • Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.

Shipping Receiver/Auto Parts Delivery Driver

Lancaster Honda
02.1997 - 01.1999
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

GED -

Antelope Valley High School
Lancaster, CA
02.1993

Skills

  • Sales strategy development
  • Invoice processing
  • Inventory management
  • Company policies
  • Vendor relations
  • Daily priorities
  • Customer service
  • Multitasking

Timeline

Tire Sales

Northwest Wheel and Tire
08.2024 - 12.2024

Parts Manager

Lithia Motors
10.2011 - 08.2024

Parts Manager

Jim Smolich Motors
02.2006 - 02.2011

Production Manager

Precision Auto Body
04.2003 - 05.2005

Parts Advisor

Lancaster Honda
03.2000 - 02.2003

Parts Coordinator

Precision Auto Body
01.1999 - 02.2000

Shipping Receiver/Auto Parts Delivery Driver

Lancaster Honda
02.1997 - 01.1999

GED -

Antelope Valley High School

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Micah Martin