Micah Mickles
Hampton,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Store Associate
Home Depot
Hampton, VA
01.2024 - Current
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Assisted with loading and unloading deliveries from vendors.
- Processed returns and exchanges according to company policy.
- Performed daily opening and closing procedures for store operation.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Adhered to safety regulations when handling hazardous materials.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Forklift Operator
Home Depot
Hampton
01.2024 - Current
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
Team Member
McDonald's
Hampton, VA
12.2022 - 02.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Associate
Cardinal Cleaning Services
Hampton
06.2022 - 12.2022
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Team Member
Papa John's Pizza
Hampton, VA
11.2021 - 05.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Volunteer
Bombardier Transportation
Queens, New York
04.2020 - 08.2020
- Directed customer communication to appropriate department personnel
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Kecoughtan High School
Hampton, VA06-2023
Skills
- Shipment Processing
- Payment Processing
- Customer Service
- Return processing
- Customer Assistance
- Safety oversight
- Cash Handling Accuracy
- Effective communication abilities
- Inventory Management
- Creative Thinking
- Professionalism
- Engaging with Diverse Customers
- Adaptability
- Ability to Lift 40 pounds
- Basic Mathematics
- Problem-solving aptitude
Timeline
Store Associate
Home Depot
01.2024 - Current
Forklift Operator
Home Depot
01.2024 - Current
Team Member
McDonald's
12.2022 - 02.2024
Associate
Cardinal Cleaning Services
06.2022 - 12.2022
Team Member
Papa John's Pizza
11.2021 - 05.2022
Volunteer
Bombardier Transportation
04.2020 - 08.2020
High School Diploma -
Kecoughtan High School