Micah Moses
Cedar Hill
Summary
Proven leader in optimizing distribution and retail operations, notably at The Tamale Company, where I spearheaded inventory management systems and sales strategies that enhanced efficiency and customer loyalty. Skilled in merchandising and team building, my approach consistently drives results and cost reduction, maintaining a keen focus on achieving and surpassing employer goals. Consistent job focus in ensuring error free backend operations including payroll and inventory tasks.
Overview
17
17
years of professional experience
Work History
Distribution Manager
The Tamale Company
09.2022 - Current
- Optimized distribution processes by implementing efficient inventory management systems.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality, as well as insuring packing methods gained customer loyalty from error free shipping.
- Lead online and local retail sales strategies, leading the year round promotional campaigns.
- Created excel systems benefiting multiple departments efficiency and customer retention, including Corporate Clients and Fundraiser sales.
Store Associate
Aldi
11.2021 - 09.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Retail Reset Merchandiser
Sas Retail Merchandising
04.2021 - 11.2021
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Verified products appeared at correct locations in proper quantities.
- Inspected merchandise for quality and arranged proper display location on floor.
Member Representative
Planet Fitness
08.2020 - 03.2021
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Store and Operations Manager
Cox Farms Market
06.2007 - 02.2020
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Oversaw day-to-day operations, including supervising 25-person team across all departments
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales
Education
GED -
Homeschooled
Cedar Hill, TX2002
Skills
- Creating sales strategies
- Merchandising expertise
- Customer relations specialist
- Team building
- Payroll System Implementation
- Budgeting and forecasting
- Data Verification
- Cost reduction strategies
- Risk analysis and management
Timeline
Distribution Manager
The Tamale Company
09.2022 - Current
Store Associate
Aldi
11.2021 - 09.2022
Retail Reset Merchandiser
Sas Retail Merchandising
04.2021 - 11.2021
Member Representative
Planet Fitness
08.2020 - 03.2021
Store and Operations Manager
Cox Farms Market
06.2007 - 02.2020
GED -
Homeschooled
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