Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Micah Nichols

Port Angeles,WA

Summary

Successful and seasoned insurance agent with expertise in providing a wide range of insurance solutions. Possesses a deep knowledge of the insurance industry with extensive experience assessing customer risks and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and advice, and delivering outstanding service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Agent

Farmers
04.2021 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Conducted annual reviews of existing policies to update information.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

Insurance Agent

Gellor Insurance
06.2019 - 03.2021
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Obtained underwriting approval by completing application for coverage.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Utilized CRM software to manage client relationships.
  • Educated clients on insurance policies and procedures.
  • Collected premiums on or before effective date of coverage.
  • Analyzed customer needs to provide customized insurance solutions.
  • Met with customers to provide information about available products and policies.

Education

High School Diploma -

Lincoln High School
Port Angeles, WA
06.2017

Skills

  • Insurance Program Management
  • Customer Follow-Up
  • Policy Adjustment Knowledge
  • Regulatory Compliance
  • Policy Writing
  • Underwriter Collaboration
  • Billing Procedures
  • Property and Casualty Insurance Sales
  • New Client Acquisition
  • Upselling
  • Client Account Management
  • Underwriting and adjustments

Certification

  • Licensed in Property, Casualty, Life and Health Insurance-WA state

Timeline

Insurance Agent

Farmers
04.2021 - Current

Insurance Agent

Gellor Insurance
06.2019 - 03.2021

High School Diploma -

Lincoln High School

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Micah Nichols