Micah Phalloo
Norcross,GA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Detail-oriented Money Center Associate with extensive knowledge of check cashing and commitment to professionalism. Adept at monitoring credit accounts and providing excellent customer service. Successful at maintaining a clean and stocked money center area.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Walmart
08.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Loader
Federal Express
01.2021 - 08.2021
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize risk of injury.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Assisted in organizing and stocking products in warehouse to support colleagues.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Operated scanning equipment to track orders and shipments.
- Monitored product for quality assurance, raising any issues with managers.
Money Center Associate
Walmart
03.2015 - 08.2019
- Answered department phone calls.
- Handled tax preparation for employees and customers.
- Updated and maintained long-term accounts.
- Performed various money center services to customers.
- Loaded customer credit cards and signed up new customers for card programs.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Trained new employees on proper cash routines, procedures, and requirements.
Education
Master of Accountancy - Accounting And Finance
Gwinnett Technical College
Lawrenceville, GAHigh School Diploma -
Berkmar High School
Lilburn, GA03.2012
Skills
- Assisting Pharmacists
- Pharmacy Records Management
- Stocking Shelves
- Corrective Lens Options
- Educate Clients
- Medicare and Medicaid Processes
- Electronic Patient Medical Record
- Labeling Prescriptions
- Till Counting
- Inventory Auditing
- Proactive and Self-Motivated
Timeline
Loader
Federal Express
01.2021 - 08.2021
Pharmacy Technician
Walmart
08.2019 - Current
Money Center Associate
Walmart
03.2015 - 08.2019
Master of Accountancy - Accounting And Finance
Gwinnett Technical College
High School Diploma -
Berkmar High School