Micah Selby
Hershey
Summary
Retail Sales Manager with a robust track record in enhancing team productivity and workflow efficiency, adept at managing store operations including cycle counting and shipment processing. Skilled in implementing advanced security protocols and risk assessment tools, ensuring robust security measures. Excels in customer engagement and upselling, boosting revenue through innovative merchandising techniques. Possesses strong skills in organization, project management tools, and customer relations. Eager and excited to learn new skills in a new work environment expanding my working experience.
Overview
3
3
years of professional experience
Work History
Security Guard
Allied Universal Security Services
06.2024 - 02.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Retail Sales Manager
Sally Beauty
04.2023 - 05.2024
- Eager to learn and adapt, consistently enhancing team productivity and workflow.
- Focused on delivering top results, successfully streamlined project processes for efficiency.
- Maintain high attention to detail, ensuring all project deliverables meet quality standards.
- Support team members to overcome challenges, fostering a collaborative work environment.
- Bank runs, cycle counting, and register balancing.
- Opening and closing store
- Processing shipments and distributing throughout the store.
- Customer service
Static Shift Security Gaurd (contract)
Sekktr one security
09.2023 - 11.2023
- At Sekktr one security, enhanced team efficiency by developing streamlined security protocols.
- Introduced advanced risk assessment tools at Sekktr one security, reducing incident response times.
- Managed detailed security audits and compliance checks, ensuring robust security measures at Sekktr one security.
- Maintained alertness during shift throughout night in surveillance of the cite.
- Regularly reporting any unknown or irregular occurrences within time of shift
Retail sales associate
Rue21
01.2022 - 03.2023
- Boosted store revenue by providing outstanding customer service and upselling products.
- Managed inventory with precision, ensuring stock levels were maintained efficiently.
- Eagerly engaged with customers to understand their needs and recommend suitable products.
- Implemented creative merchandising techniques that increased customer interest and sales.
- Assisted team members in achieving sales targets while fostering a collaborative environment.
Education
Sociology & General Credits
Harrisburg Area Community College
Harrisburg, PA12.2022
G.E.D - Diploma
Hershey High School
Hershey, PA04.2020
Skills
- Inventory management
- Customer service
- Sales data evaluation
- Project Management Tools
- Microsoft Excel
- Workplace safety
- Patrolling
- Security camera monitoring
- Verbal and written communication
- Guard post rotation
- Cash handling
- Store opening and closing
- Critical thinking
- Retail operations
Languages
English
Full Professional
Interests
- Music
- Creative Writing
- Singing and Music Poetry
- Quality time with Family and Friends
- Drawing & Painting
Timeline
Security Guard
Allied Universal Security Services
06.2024 - 02.2025
Static Shift Security Gaurd (contract)
Sekktr one security
09.2023 - 11.2023
Retail Sales Manager
Sally Beauty
04.2023 - 05.2024
Retail sales associate
Rue21
01.2022 - 03.2023
G.E.D - Diploma
Hershey High School
Sociology & General Credits
Harrisburg Area Community College
Hobbies and Interests
Singing and songwriting are two of my largest hobbies. I enjoy quality time with family as I come from a large one.
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