Results-driven professional with strong leadership and communication skills. Experienced in customer service and training new staff to improve efficiency. Eager to leverage problem-solving abilities to drive operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
Chick-fil-A
Cicero, New York
08.2023 - Current
Supervised team members during peak service hours to ensure efficient operations.
Resolved customer complaints promptly to maintain satisfaction and loyalty.
Trained new staff in relevant processes and procedures.
Delegated daily tasks to team members to optimize group productivity.
Summer Day Camp Leader
Living Word Church
Williamstown, New York
07.2025 - 08.2025
Led daily activities and games for children at summer day camp.
Supervised campers to ensure safety and adherence to guidelines.
Lifeguard
Cicero-North Syracuse School District
Syracuse, New York
12.2022 - 02.2023
Monitored swimmers to ensure safety in the pool area.
Education
Some College (No Degree) - Physics
Le Moyne College
Syracuse, NY
Skills
Team leadership
Customer service
Effective communication
Employee training
Problem solving
Certification
Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid and Waterfront Skills - American Red Cross