Micah Truong
Forks,WA
Summary
After working at Three Rivers Resort and currently with Department of Corrections here at OCC, I've learned how to work and communicate with staff and customers with a positive attitude to satisfy the needs of both ends. A hard-working, reliable worker that strives to get tasks accomplished in an organized and accurate matter that is in line the values and goals of the Department of Corrections. I am not only attentive to learn new skills, but to also adjust whatever is needed to be able to perform assignments correctly.
Overview
5
5
years of professional experience
Work History
Warehouse Operator 2
Philip Serjeant
06.2022 - Current
- In charged with the whole operation of Commissary
- Assisting with clothing department
- Overseeing with filling out and delivering SITR orders every week, as well as receiving in and delivering P.O. orders
- Whenever Warehouse Supervisor is not available, would be the next point-of-contact for all equipment / materials regarding the Warehouse
- Inputting Warehouse inventory items and SITRs into C.I.S.
- Help maintain accurate inventory counts and records, resulting in less costly discrepancies
- Supervised and trained incarcerated individuals, maintaining an organized, clean and safe work environment for everyone
Three Rivers Resort
Hope Rocillo
07.2019 - 05.2022
- Made sure to keep inventory of the necessary items in stock for the days / week to come.
- Supervised and trained newly-hired workers, making sure the work is done correctly, in an organized manner.
- Learned how to deal with customer complaints and resolve situations, resulting in maintaining high customer satisfaction rates.
Education
Associate of Applied Science - Information Technology
Peninsula College
Forks, WA06.2022
High School Diploma -
Forks High School
Forks, WA06.2021
Skills
- Proficient with Microsoft Office, PowerPoint, and Excel
- Familiar with Consumer Inventory System (CIS)
- Experienced with supervision of workers
- Operating of Forklift
- Excellent customer service skills
- Deescalating situations and complaints
- Organized and Attentive to detail
- Problem solving under pressure
- Hard working and Reliable
- Open minded and eager to learn
- Bilingual in English and Vietnamese
Additional Information
Professional References
Ruby Swagerty: (360) 640-4963 / forksfitness@gmail.com
-Previous Three Rivers Resort Owner
Hope Rocillo: (360)-640-9948 / threeriversresort@gmail.com
-Current Three Rivers Resort Owner
Philip Serjeant: (907)-617-2413 / ptserjeant@DOC1.WA.GOV
-OCC Warehouse Manager
Timeline
Warehouse Operator 2
Philip Serjeant
06.2022 - Current
Three Rivers Resort
Hope Rocillo
07.2019 - 05.2022
Associate of Applied Science - Information Technology
Peninsula College
High School Diploma -
Forks High School
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