Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Micah Tumwesigye

Norman,Oklahoma

Summary

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Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Food Services Employee

Cross Roads Restaurant
09.2024 - Current
  • Proactively anticipated customer needs during peak dining hours, minimizing wait times and enhancing guest experience.
  • Demonstrated excellent multitasking abilities, managing multiple tasks simultaneously while maintaining high-quality standards.

Student Government Representative

United World Colleges East Africa
01.2022 - 01.2024
  • Polled student body and addressed common concerns using electronic media tools.
  • Collaborated with administrators to address student concerns effectively, enhancing overall satisfaction.
  • Coordinated volunteer efforts among student government members to give back to local community organizations.
  • Enhanced student engagement by organizing and leading school-wide events and initiatives.

Sports Weekend Amabassador

United World College East African
06.2023 - 11.2023
  • Assisted team with operational policies and procedures to drive services.
  • Served as organization ambassador at various charity events, promoting mission and values.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.

WHARTON YOUTH INVESTMENT PROGRAMME

University of Pennsylvania
09.2022 - 02.2023

Participated in the Wharton Global Youth Investment Competition, managing a portfolio by trading stocks and ETFs from an approved list, with the option to include a limited number of stocks outside the list. Developed and executed investment strategies as part of a collaborative team.

Education

Management Information Systems - Business Administration

University of Oklahoma
Norman, OK
05-2028

High School Diploma -

United World College East Africa
Moshi, Tanzania
05-2024

Skills

  • Excellent customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Productivity and efficiency
  • Quality control
  • Reliability
  • Excellent communication

Languages

English
Native or Bilingual
Swahili
Professional Working

Timeline

Food Services Employee

Cross Roads Restaurant
09.2024 - Current

Sports Weekend Amabassador

United World College East African
06.2023 - 11.2023

WHARTON YOUTH INVESTMENT PROGRAMME

University of Pennsylvania
09.2022 - 02.2023

Student Government Representative

United World Colleges East Africa
01.2022 - 01.2024

Management Information Systems - Business Administration

University of Oklahoma

High School Diploma -

United World College East Africa
Micah Tumwesigye