Micah Williams
Hamilton,OH
Summary
Looking for a position where I can be an asset to the team. I like learning new things and am eager to continue my education and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Merchandising Supervisor
Kohls Department Store
09.2024 - Current
- Reduced shrinkage levels through effective loss prevention measures, safeguarding company assets.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed monthly profit and loss performance reports.
- Implemented data-driven decision-making processes to identify trends and opportunities for improvement in merchandise assortment.
Apparel Team Lead
Dicks Sporting Goods
11.2022 - Current
- Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
- Fostered a positive work environment by consistently recognizing exceptional performance within the apparel department.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Seasonal Worker
Party City
10.2022 - 11.2022
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
Pawnbroker
Cashland
01.2021 - 09.2022
- Built relationships with customers and the community to promote long-term business growth.
- Conducted thorough research on unfamiliar items to determine appropriate pricing based on historical data and current market trends.
- Prepared all paperwork, checked identifying information, and documented transactions.
Production Assembler
Kaivac Inc
05.2019 - 08.2019
- Consistently met strict deadlines while maintaining high-quality workmanship throughout the entire production process.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Inspected completed products to encourage quality and adherence to company standards.
Game Technician
Dave & Buster's
04.2019 - 05.2019
- Assisted customers with gameplay questions, while promoting a positive atmosphere within the gaming facility.
- Maintained accurate records of all maintenance, repair, and upgrade tasks to ensure proper tracking and follow-up when needed.
- Supported team members in addressing complex technical issues, fostering a collaborative work environment focused on problem-solving.
- Improved customer satisfaction by troubleshooting and resolving technical issues with gaming equipment swiftly.
Customer Service Cashier
Discount Tobacco
01.2018 - 03.2018
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Customer Service
Quik Video
10.2015 - 01.2018
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Fairfield High School
Liberty Township, OH10-2017
High School Diploma -
Fairfield High School
Fairfield, OH07.2013
Skills
- Loss Prevention
- Service Contracts
- POS Software
- Store Opening and Closing
- Merchandising and Display
- Inventory and Stocking
- Retail Merchandising
- Team Supervision
Certification
- Certified as a Level 1 & 2 firefighter, as well as a hazmat technician.
Timeline
Merchandising Supervisor
Kohls Department Store
09.2024 - Current
Apparel Team Lead
Dicks Sporting Goods
11.2022 - Current
Seasonal Worker
Party City
10.2022 - 11.2022
Pawnbroker
Cashland
01.2021 - 09.2022
Production Assembler
Kaivac Inc
05.2019 - 08.2019
Game Technician
Dave & Buster's
04.2019 - 05.2019
Customer Service Cashier
Discount Tobacco
01.2018 - 03.2018
Customer Service
Quik Video
10.2015 - 01.2018
High School Diploma -
Fairfield High School
High School Diploma -
Fairfield High School
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