Micailyn Johnson
Southfield
Summary
Compassionate and service driven professional with experience in healthcare and education, shifting focus to customer service roles. Known for creating positive experiences through clear communication, patience, and problem-solving. Brings a strong work ethic, adaptability, and a calm demeanor to every interaction. Excels at supporting others, managing detailed information, and navigating fast-paced environments with professionalism and care.
Overview
3
3
years of professional experience
Work History
Surgical Technician
Henry Ford Health
Southfield
07.2024 - Current
- Assist surgical teams with preparation, sterilization, and setup of operating rooms, ensuring instruments and materials are accurate, sterile, and documented correctly.
- Maintain and update client/patient records with attention to detail and adherence to confidentiality regulations.
- Collaborate with multidisciplinary teams to coordinate schedules, manage intake paperwork, and support workflow efficiency.
- Provide direct client support, answering questions, explaining processes, and facilitating smooth service experiences.
- Balance high-pressure responsibilities while maintaining compliance and professionalism across all interactions.
- Assist in holding instruments during surgical procedures and sterilizing instruments.
- Collaborated with nurses to provide patient care before and after surgery.
Pre-K Teacher
Detroit Public Schools
Detroit
08.2023 - 07.2024
- Organized and maintained detailed student records and reports, reinforcing accuracy and discretion.
- Effectively communicated with students, parents, and staff to support student success and compliance with school policies.
- Managed a classroom and delegated responsibilities.
- Developed engaging lesson plans tailored to diverse learning styles.
- Facilitated daily routines, ensuring a safe and nurturing environment for children.
- Organized classroom materials and resources for effective learning experiences.
Nurse Assistant/ Mother Baby
Beaumont Health
Detroit
03.2023 - 08.2023
- Managed critical patient data entry and documentation, reinforcing accuracy and efficiency.
- Provided direct service with empathy and professionalism-skills directly transferable to client-focused roles.
- Provided patient care for mothers and newborns during post-delivery recovery.
- Assisted healthcare team with newborn assessments and routine screenings.
- Monitored vital signs and reported changes to the medical staff promptly.
Dialysis Technician
DaVita
Detroit
07.2022 - 03.2023
- Recorded vital data and ensured proper functioning of equipment, demonstrating technical accuracy and attention to compliance protocols.
- Maintained patient schedules and supported overall facility coordination.
- Monitored patient vital signs during dialysis treatments to ensure safety.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
Education
Associate of Science -
Mountain View College
Dallas, TXCompleted coursework toward undergraduate degree
Texas Woman's University
Denton, TXCompleted coursework toward undergraduate degree
University of North Texas
Denton, TXHigh School Diploma -
Bishop Dunne High School
Dallas, TXSkills
- Data Entry & Document Management
- Customer Service & Communication
- Time Management & Organization
- Microsoft Office Suite (Word, Excel, Outlook)
- Problem Solving & Critical Thinking
- Compliance & Confidentiality
- Direct Patient Care
- BLS Certified
- Safety compliance
- Patient care coordination
Timeline
Surgical Technician
Henry Ford Health
07.2024 - Current
Pre-K Teacher
Detroit Public Schools
08.2023 - 07.2024
Nurse Assistant/ Mother Baby
Beaumont Health
03.2023 - 08.2023
Dialysis Technician
DaVita
07.2022 - 03.2023
Associate of Science -
Mountain View College
Completed coursework toward undergraduate degree
Texas Woman's University
Completed coursework toward undergraduate degree
University of North Texas
High School Diploma -
Bishop Dunne High School
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