Micayla Campanello
Meriden,CT
Summary
Experienced office manager overseeing day-to-day office administration and policy execution for operational efficiency. Coordinates cross-functional administrative tasks and supports diverse team functions. Known for strong communication, prioritization under pressure, Accounts Receivable, and rapid multi-task execution. Delivers measurable improvements to filing, documentation, and office organization.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Office Manager
Middlesex Dental Associates PC
Rocky Hill, CT
02.2024 - Current
- Lead daily operations of a dental practice, overseeing front-office functions, staffing, scheduling, patient flow, and administrative processes
- Manage practice revenue cycle including insurance verification, claims, collections, payment posting, outstanding accounts, and patient financial arrangements
- Monitor practice KPIs and financial performance identify opportunities to improve collections, production, scheduling efficiency, and overall profitability
- Assist with payroll, timekeeping, employee scheduling, and other administrative functions
Treatment Coordinator
Life Long Dental Care
Old Saybrook, CT
09.2022 - 02.2024
- Work closely with providers to coordinate treatment plans, financial arrangements, and patient communication
- Manage insurance verification, claims submission, payment posting, accounts receivable, and insurance follow-up
- Optimize provider schedules: managing appointment availability, cancellations, reactivation efforts, and treatment follow-up
Receptionist
Columbia Dental
New London, CT
09.2021 - 09.2022
- Answered patient calls and scheduled dental appointments
- Verified insurance details and updated patient records in dental systems
- Welcomed patients at reception to create a friendly atmosphere. and managed check-in and check-out at reception
Education
Associate's of science degree - Healthcare Administration
California Coast University
12-2025
Skills
- Revenue cycle management
- Accounts Receivable & Collections
- Payroll processing
- Dental software management
- Electronic health records
- Office management
- Operational problem-solving
- Team leadership
- Human resources
- Attention to detail
- Clear oral/written communication
- Patient Relations
Certification
- CPR Certification
- Osha and Hippa Certification
- CE Credits
Affiliations
- American Dental Association of Dental Office Managers (AADOM)
Accomplishments
- National Honor Society
Timeline
Office Manager
Middlesex Dental Associates PC
02.2024 - Current
Treatment Coordinator
Life Long Dental Care
09.2022 - 02.2024
Receptionist
Columbia Dental
09.2021 - 09.2022
Associate's of science degree - Healthcare Administration
California Coast University