MICAYLA HEMPELMANN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Victim Advocate
Westminster Police Department
01.2025 - Current
- Educated victims on their rights and available legal options.
- Provided trauma-informed advocacy and emotional support to victims of crime, including domestic violence, sexual assault, and stalking
- Served as a liaison between victims and law enforcement, prosecutors, and community service providers
- Assisted victims with safety planning, crisis intervention, and understanding their rights within the criminal justice system
Area Manager
Performance Food
06.2023 - 12.2024
- Develop and implement sales strategies to achieve revenue targets, while motivating sales teams to meet goals.
- Build and maintain strong relationships with customers, ensuring satisfaction, addressing concerns, and identifying growth opportunities.
- Track sales performance, prepare reports for management, and ensure compliance with company policies and sales objectives.
Bayhost
Topgolf International
01.2021 - 01.2023
- Provided customer service, quickly applying skills to daily tasks, improving efficiency and productivity.
- Cultivated a warm and inviting atmosphere for customers by engaging in casual conversation and maintaining a friendly, positive attitude to enhance their dining experience.
- Worked flexible hours, nights, weekends, and holiday shifts.
- Trained new employees and demonstrated leadership.
Food Server
Delectable Egg
01.2019 - 01.2021
- Efficient and effective customer service. Maintained full product knowledge of menu and specials; assessed customer satisfaction while providing management feedback to improve operations.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with customers; coach waiters/waitresses.
Resident Assistant
Keystone Place at Legacy Ridge
01.2018 - 01.2019
- Administered medication as directed by the physician.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Monitored progress and documented any patient health status changes, keeping the healthcare team updated.
Education
Bachelor of Arts - Spanish, Public Health
University of Colorado Denver
08-2026
Skills
- Professional fluency in Spanish
- Intermediate proficiency in Italian
- Digital Literacy: Windows, Microsoft Office (Excel and PowerPoint), Zoom, MS Teams
Certification
Emergency Medical Technician, Front Range Community College, Westminster, CO, 05/01/22
Timeline
Victim Advocate
Westminster Police Department
01.2025 - Current
Area Manager
Performance Food
06.2023 - 12.2024
Bayhost
Topgolf International
01.2021 - 01.2023
Food Server
Delectable Egg
01.2019 - 01.2021
Resident Assistant
Keystone Place at Legacy Ridge
01.2018 - 01.2019
Bachelor of Arts - Spanish, Public Health
University of Colorado Denver