Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Phlebotomist & Phlebotomy Trainer
Licking Memorial Health Systems
12.2023 - Current
Drawing blood
Patient care
Training & managing
EPIC computer system
CPR certified
Trained and mentored new phlebotomy staff on procedures, protocols, and best practices for blood collection.
Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
Maintained accurate records of patient information and sample collection procedures for compliance with regulations.
Conducted regular equipment maintenance checks, ensuring functionality and readiness for use during procedures.
Centrifuged blood samples as outlined in clinical protocols.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Barista
Starbucks
08.2023 - 12.2023
Assisted customers at cash registers
Memorizing recipes
Time Management
Maintained cleanliness and organization of workstations to ensure safety and compliance standards.
Collaborated with team members to deliver exceptional customer experiences through effective communication.
Handled cash transactions accurately while providing prompt service to customers.
Cleaned counters, machines, utensils, and seating areas daily.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Teller
Hopewell Federal Credit Union
12.2022 - 04.2023
Completed transactions for members
Cash Handling
Processed member transactions accurately, ensuring compliance with financial regulations.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.