Micayla OBrien
Kyle
Summary
Reliable and upbeat Sales Associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ross Dress for Less
02.2025 - Current
- Operated the cash register efficiently while providing friendly and accurate customer service
- maintained a clean, organized and well stocked department to ensure a positive shopping experience
- Assisted in resolving customer complaints with professionalism and a focus on satisfaction
- Engaging with customers to ensure they received quality service and a satisfactory experience
Assistant Manager
Sonic Drive In
11.2021 - 01.2025
- Oversaw shift operations to ensure efficiency and smooth workflow
- Provided excellent customer service by accurately taking and processing orders
- Responsible for handling nightly deposits and maintaining financial security
- Acted as a mediator to resolve employee conflict and promote a positive work environment
- Addressed customer concerns promptly and effectively to ensure satisfaction and retention
- Adapted to various roles as needed to support team performance and operational success
Education
Bachelor of Arts - Dance Studies
Texas State University
San Marcos, TX12-2024
Bachelor of Arts - Theatre Performance And Production
Texas State University
San Marcos, TX12-2024
Skills
- Promotional support
- Upselling
- Retail loss prevention
- POS system operation
- Teamwork and collaboration
- Excellent people skills
- Money handling
- Multi-tasking strength
Languages
Sign Language
Limited Working
Timeline
Sales Associate
Ross Dress for Less
02.2025 - Current
Assistant Manager
Sonic Drive In
11.2021 - 01.2025
Bachelor of Arts - Dance Studies
Texas State University
Bachelor of Arts - Theatre Performance And Production
Texas State University
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