Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

MICAYLAH LANGSTON

Pittsburgh,PA

Summary

Highly experience in retail known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Francesca's Boutique
Pittsburgh, PA
01.2023 - Current
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Coached and developed store associates through formal and informal interactions.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.

Sales Associate

Altar'd State
Pittsburgh, PA
07.2019 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.

Esthetician

Kiki Beauty Bar
Pittsburgh, Pa
01.2021 - 07.2022
  • Sterilized equipment for patient treatments.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Fostered friendly, warm and exceptional customer experience.
  • Analyzed skin condition and made appropriate product recommendations.
  • Educated patients on treatment options.
  • Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.

Education

Associate Degree in Nursing - Diagnostic Medical Sonography

South College
Knoxville, TN
12-2026

GED -

North Hills Beauty Academy
Pittsburgh, PA
02.2022

High School Diploma -

Northgate High School
Pittsburgh Pa
06.2020

Skills

  • Time Management
  • Teamwork and Collaboration
  • Customer Needs
  • Assessment
  • Verbal and Written Communication
  • Retail Knowledge
  • Speaking Clearly
  • Answering Customer Questions
  • Telephone and email etiquette
  • Sales Techniques
  • Organized Mindset

Accomplishments

High Honor Roll

Perfect Attendance

Certification

Licensed esthetician

Timeline

Assistant Store Manager

Francesca's Boutique
01.2023 - Current

Esthetician

Kiki Beauty Bar
01.2021 - 07.2022

Sales Associate

Altar'd State
07.2019 - 10.2024

Associate Degree in Nursing - Diagnostic Medical Sonography

South College

GED -

North Hills Beauty Academy

High School Diploma -

Northgate High School
MICAYLAH LANGSTON