Michael
Clewiston,FL
Summary
I'm a hard working individual that's focused on building relationships with my peers. I enjoy listening more than talking because I feel as if I can contribute more by listening to others. I'm very communicative and I can also receive constructive criticism.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Nike Factory Outlet
Estero, FL
09.2023 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
Retail Sales Associate
Bealls Outlet
Clewiston, FL
08.2023 - 10.2024
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Helped customers by answering questions and locating merchandise.
- Organized displays to attract customers and promote sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Promoted special offers and discounts to encourage additional purchases.
- Inspected purchased items for defects before handing them over to customers.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Cleaned shelves, counters and tables to maintain organized store.
Summer Camp Counselor
Clewiston Youth Center
Clewiston, FL
06.2016 - 07.2019
- Resolved conflicts between campers using effective communication strategies.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Communicated with other counselors to coordinate group activities.
- Supervised groups of children during recreational activities.
- Provided guidance and support to campers in a safe, encouraging environment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Informed parents about campers' behavior, athletic achievements and other important information.
- Reported incidents and accidents to supervisors and completed necessary paperwork.
Education
Associate of Arts - Computational Science
Florida SouthWestern State College
Fort Myers, FL05-2021
Some College (No Degree) - Computer Engineering
Florida Gulf Coast University
Fort Myers, FLSkills
- Regulatory Compliance
- Interpersonal and Written Communication
- Teamwork and Collaboration
- Teamwork
- Positive and Professional
- Time Management
- Relationship Building
- Phone Etiquette
- Problem-Solving
- Trend Awareness
- Customer Engagement
- Retail Sales
- Conflict Resolution
- Customer Needs Assessment
- Customer Service
- Customer Assistance
- Store Maintenance
Accomplishments
- I released my first book titled "Irenic" on September 31st, 2022.
Timeline
Retail Sales Associate
Nike Factory Outlet
09.2023 - Current
Retail Sales Associate
Bealls Outlet
08.2023 - 10.2024
Summer Camp Counselor
Clewiston Youth Center
06.2016 - 07.2019
Associate of Arts - Computational Science
Florida SouthWestern State College
Some College (No Degree) - Computer Engineering
Florida Gulf Coast University