Michael A. Villarreal
Chicago,IL
Summary
I bring nearly a decade of hands-on aviation operations experience, including progressive leadership roles with Signature Flight Support and Atlantic Aviation. My background includes supervising and coordinating aircraft fueling and ramp operations, directing aircraft movements, operating ground support equipment, maintaining safe and efficient facilities, conducting safety inspections and audits, coordinating across departments, and leading frontline employees through scheduling, training, performance management, and daily operational assignments. My additional experience with ground marshalling, deicing equipment, facility safety, hazard reporting, and regulatory/code compliance further aligns with the Airport Operations Supervisor II role’s emphasis on airfield safety, operational readiness, emergency awareness, and oversight of personnel and equipment.
Overview
17
17
years of professional experience
Work History
Helper C Custodian
ABM
02.2026 - Current
- Performing routine cleaning tasks including sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces
- Cleaning and sanitizing restrooms, replenishing supplies, and ensuring hygiene standards are met
- Emptying trash and recycling bins and waste in accordance with company policies
- Cleaning windows, mirrors, and other glass surfaces
- Maintaining and storing cleaning equipment and supplies properly
- Reporting any maintenance issues, safety hazards, or supply shortages to the supervisor
- Assisting with setup and cleanup for meetings, events, or special projects as needed
- Following all safety procedures and company protocols related to cleaning and sanitation
Lead Line Service Technician
Atlantic Aviation
01.2025 - 02.2026
- Self-motivated, safe, positive, enthusiastic, goal oriented
- Coordinate and direct the activities of Line Service Technicians
- Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.
- Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.
- Perform ground marshalling using standard aviation signals.
- Perform customer service activities such as helping customers with aircraft scheduling and fueling.
- Assist with aircraft turning, loading, and unloading.
- Ensure all buildings and grounds are safe, clean, and organized.
- Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.
Operations Supervisor
Signature Flight Support
11.2019 - 09.2024
- Supervising and coordinating activities of employees involved in providing aircraft refueling and associated customer services to general aviation customers
- Carrying out supervisory responsibilities in accordance with company policies and applicable laws
- Assisting with ramp operations such as towing, fueling, wing-walking, and directing/parking aircraft as necessary
- Monitoring and maintaining fuel inventories
- Assisting with resolution of customer complaints and/or problems
- Maintaining equipment to ensure safe and efficient operating conditions
- Assisting with security of premises
- Monitoring and requesting all supplies and equipment needed in operation
- Coordinating activities with other departments
- Performing personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems
- Recommending manpower requirements
Line Service Technician
Signature Flight Support
11.2016 - 11.2019
- Delivering a proactive, personalized service experience to private and business aviation clientele
- Providing a variety of aircraft services, including marshaling, fueling, hangar storage, towing and other ground support
- Coordinating and directing ramp movements for arriving and departing aircraft
- Operating ground service equipment, such as tugs, fuel trucks and transport vans
- Providing shuttle service for passengers/crew as required
Seasonal Porter
Midwest Maintenance
03.2016 - 11.2016
- Inspecting properties and filing follow-up reports on common area lighting, landscaping, snow, and ice removal, sidewalk and parking lot maintenance, and roofing
- Ensuring properties are in compliance with all applicable codes and ordinances
- Assessing any short-term or long-term maintenance needs
- Keeping properties clean and safe, aesthetically appealing, and minimizing client liability
Security Officer
SecondCity Security Co.
03.2012 - 03.2016
- Patrolling assigned post on foot, checking for fires, vandalism, and hazards
- Observing activities and site traffic
- Maintaining a written record of visitors and activities on site
- Responding to alarms and dispatch instructions
- Enforcing site rules and regulations and reporting violations promptly
- Providing comprehensive customer service to visitors
Licensed Child Care Home Provider
07.2011 - 06.2013
- Organizing toys and materials to ensure a tidy activity area
- Preparing nutritious meals and snacks for children
- Facilitating children with homework and schoolwork
- Teaching children about health and personal hygiene, resting, and proper toileting
- Organizing and taking part in leisure activities, games, and enrichment
- Providing counseling or treatment to emotionally disturbed or offending children
- Transporting children to and from school, on outings, and to medical appointments
- Promoting children’s emotional and social development and understanding of others
- Carrying out housekeeping duties; laundry, errands, cleaning, dishwashing, and changing of linens
Carpentry Assistant
On the Level Construction
04.2009 - 03.2012
- Interfacing with homeowners in order to establish project expectations and desired results
- Gathering materials for workers to handle on job sites
- Keeping job sites clean and machines serviced
- Covering surfaces with plastic material to protect them
- Flooring placement
- Basic plumbing installation
- Assisting in the layout of foundations, building lines, and anchor bolts
Education
Morgan Park High School
Chicago, Illinois01-2010
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Richard J Daley College
01-2014
Skills
- Proficient in airfield operations
- Airfield Safety Inspections
- Emergency Response
- Snow & Ice Operations
- Management and compliance
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
Timeline
Helper C Custodian
ABM
02.2026 - Current
Lead Line Service Technician
Atlantic Aviation
01.2025 - 02.2026
Operations Supervisor
Signature Flight Support
11.2019 - 09.2024
Line Service Technician
Signature Flight Support
11.2016 - 11.2019
Seasonal Porter
Midwest Maintenance
03.2016 - 11.2016
Security Officer
SecondCity Security Co.
03.2012 - 03.2016
Licensed Child Care Home Provider
07.2011 - 06.2013
Carpentry Assistant
On the Level Construction
04.2009 - 03.2012
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Richard J Daley College
Morgan Park High School