Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Michael Abbott

115 Glenwood Drive, Walled Lake,MI

Summary

A senior at Oakland University's College of Arts and Sciences in Rochester, MI. Proficient in soft skills and time management skills.

Overview

8
8
years of professional experience

Work History

Visitor Services Assistant

Meadow Brook Hall
Rochester Hills, MI
11.2023 - Current
  • Answers questions from patrons regarding museum policies, hours of operation, and available services.
  • Provides assistance to museum guests in navigating the facility, locating exhibitions, and providing directions.
  • Maintains a professional demeanor while interacting with visitors of all ages and backgrounds.
  • Greets visitors and provides them with information on the museum's exhibits and services.

Museum Volunteer

Detroit Institute of Arts
Detroit, MI
04.2023 - Current
  • Displays strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Answers questions, points out overlooked features and offers further details about special exhibits to educate visitors.
  • Describes tour points of interest to group members, responding to general inquiries and questions.

Dairy Clerk

Kroger
Commerce, MI
08.2019 - 12.2023
  • Carries out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Receives dairy shipments and unloads inventory into appropriate freezers, fridges and other storage locations, assisting management with inventory record keeping.
  • Maintains proper organization of shelves during stocking, throughout shift and at store closing to return misplaced merchandise to proper display locations.
  • Greets customers and assists with locating products in store, establishing friendly and helpful relationships to achieve proper shopping experience.
  • Interacts with associates in other departments to take over assisting customers with dairy needs.
  • Follows standard operating procedures for regularly checking expiration dates and inventory levels on merchandise, notifying supervisors of inventory needing disposal or reordering.
  • Sweeps and mops floors at store closing and in response to product spills and other accidents potentially contaminating department and posing risk to consumer health.
  • Demonstrates great teamwork skills with staff members involved in production and transport.
  • Maintains clear aisles during restocking to avoid hazards and promote guest convenience.
  • Helps customers locate desired items and assists with carrying heavy loads.
  • Examines and inspects stock items for damage and reports findings to supervisors.
  • Displays strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Answers questions, points out overlooked features and offers further details about special exhibits to educate visitors.
  • Describes tour points of interest to group members, responding to general inquiries and questions.

Park Cleaner

Proud Lake Recreation Area
Commerce, MI
07.2017 - 08.2017
  • Transports trash and hazardous waste to appropriate disposal areas.

Youth Volunteer

Novi Public Library
Novi, MI
06.2016 - 08.2016
  • Develops professional relationships with youth, co-workers and fellow volunteers.
  • Communicates with staff and other volunteers to coordinate services and address concerns.
  • Supports children's activities by answering questions, explaining instructions and helping individuals complete tasks.

Education

Bachelor of Arts - History

Oakland University
Rochester, MI
04.2024

Skills

Dependable and reliable

Workload priorities

Quality improvements

Customer service

Computer skills

Communication

Multitasking

Facility maintenance

Sanitization techniques

Exceptional time management

Languages

English
Native/ Bilingual
Spanish
Elementary

Accomplishments

  • Recognized as Kroger Store Front End Employee of the Month for outstanding performance and team contributions.

Timeline

Visitor Services Assistant

Meadow Brook Hall
11.2023 - Current

Museum Volunteer

Detroit Institute of Arts
04.2023 - Current

Dairy Clerk

Kroger
08.2019 - 12.2023

Park Cleaner

Proud Lake Recreation Area
07.2017 - 08.2017

Youth Volunteer

Novi Public Library
06.2016 - 08.2016

Bachelor of Arts - History

Oakland University

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Michael Abbott