Michael Ackerman
Huntington,NY
Summary
Hardworking and dedicated server with over 20 years of experience providing excellent customer service in a fast-paced restaurant environment. Highly motivated and a personable Waiter with proven expertise in communication and thrive in a fast-paced team setting. A strong drive for success. Seeking a Waiter position in a dynamic restaurant environment.
Overview
13
13
years of professional experience
Work History
Waiter
MILLERS ALE HOUSE
01.2016 - Current
- Prepares and serves a variety of meals and beverages, consistently upholding the restaurant's high standards
- Engages with customers to understand their preferences and offers recommendations to enhance their dining experience
- Manages table cleaning, payment processing, and ensured a tidy work environment
- Supports inventory control, and collaborated closely with the Restaurant Manager
- Recognized for demonstrating exceptional performance consistently
- Attends monthly meetings with waitstaff staff to discuss safety standards, customer experience goals, and strategies for meeting revenue targets.
Waiter
California Pizza Kitchen
01.2012 - 12.2015
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
B.A -
The College of Saint Rose
Albany, New York12.2012
Skills
- Strong Interpersonal and communication skills
- Problem analysis and problem solving
- Organizational skills and customer service orientation
- Adaptability and ability to work under pressure
Timeline
Waiter
MILLERS ALE HOUSE
01.2016 - Current
Waiter
California Pizza Kitchen
01.2012 - 12.2015
B.A -
The College of Saint Rose