Michael Adams
Henderson,NV
Summary
Adept at driving operational success and team efficiency, my tenure in the United States Marine Corps and United States Army honed my leadership and problem-solving skills. At Las Vegas Shooting Center, I spearheaded the store opening and profitability improvements, showcasing my adaptability and customer service excellence. My approach consistently delivers tangible results, reflecting a commitment to excellence and continuous improvement.
Overview
36
36
years of professional experience
Work History
Sergeant Major
United States Marine Corps / United States Army
08.1988 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- I am skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Builds cohesive workforce/teams through well-communicated goals.
- Exhibits flexibility and adaptability during times of uncertainty.
- Embodies ethical leadership ensures all team members are treated with dignity and respect.
- Awards include Army Commendation Medal (3), Army Achievement Medal (2), Joint Service Commendation Medal (1), Joint Service Achievement Medal (1), and Navy/Marine Corps Achievement Medal (3)
Retail Sales and Store Operations Manager
Las Vegas Shooting Center
05.2017 - 02.2020
- Facilitated the successful opening of the store and range by creating all products in the POS, setting competitive pricing while maintaining, product purchasing, developing range packages maximizing profit and customer satisfaction.
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
- Oversaw store layout and visual merchandising through scientific research to create an inviting shopping environment that drove customer engagement.
- Managed inventory levels for optimal product availability, minimizing stockouts and overstock situations.
- Worked closely with a human resource consultant to develop human resource policies regarding hiring to attract top talent for key roles within the store team.
- Managed store safety protocols and emergency response procedures, ensuring a secure environment for both staff and customers.
- Evaluated sales data and industry trends to identify opportunities for growth, implementing targeted marketing campaigns accordingly.
- Increased sales with effective staff training and development programs, ensuring excellent customer service.
- Assisted with hiring, training and mentoring new staff members.
- Developed strong relationships with vendors to negotiate favorable terms, achieving cost savings and timely deliveries.
Retail Sales Manager/Buyer/New Product Development
American Shooters
11.2005 - 06.2016
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Maintained awareness of industry trends and new products by attending industry events.
- Built and fostered relationships with industry distributors such as Lipsey's, Ellett Brothers, Sports South, Davidsons, AmChar, and RSR.
Education
Certificate of Leadership And Workforce Developmen - Leadership And Workforce Development
United States Sergeants Major Academy
Fort Bliss, TX06.2024
Bachelor of Arts - Spanish Language And Literature
University of Iowa
Iowa City, IA05.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Calm Under Pressure
- Organization and Time Management
- Problem Resolution
Languages
Spanish
Full Professional
Timeline
Retail Sales and Store Operations Manager
Las Vegas Shooting Center
05.2017 - 02.2020
Retail Sales Manager/Buyer/New Product Development
American Shooters
11.2005 - 06.2016
Sergeant Major
United States Marine Corps / United States Army
08.1988 - Current
Certificate of Leadership And Workforce Developmen - Leadership And Workforce Development
United States Sergeants Major Academy
Bachelor of Arts - Spanish Language And Literature
University of Iowa
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