Michael Aguirre
Washington
Summary
Positive and upbeat, with strong ability to connect with individuals and build relationships. Possesses solid understanding of customer service principles and effective communication skills, allowing for efficient problem solving. Committed to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Member Service Specialist
American University Recreation and Fitness
08.2023 - Current
- Assisted members with inquiries regarding fitness programs and facility resources.
- Handled escalated calls professionally, mitigating concerns effectively while maintaining excellent rapport with clients.
- Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
Barista
Black Brew Coffee Company
04.2022 - 07.2022
- Prepared and served high-quality coffee beverages to customers, ensuring consistency and flavor excellence.
- Assisted in inventory management by tracking supplies and placing orders to ensure adequate stock levels for service needs.
Line Cook
Khan's Bar and Grill
01.2022 - 04.2022
- Prepared high-quality dishes in accordance with menu specifications and kitchen standards.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
Education
Bachelor of Science - Computer Science
American University
Washington, District of Columbia, DC05-2026
Skills
- Attention to detail
- Fast learner
- Exceptional communication
- Time management
- Customer service standards
- Computer skills
Timeline
Member Service Specialist
American University Recreation and Fitness
08.2023 - Current
Barista
Black Brew Coffee Company
04.2022 - 07.2022
Line Cook
Khan's Bar and Grill
01.2022 - 04.2022
Bachelor of Science - Computer Science
American University