Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MICHAEL A. HACKETT

San Antonio

Summary

Passionate and energetic Marine Corps Veteran and current college student working toward a degree in social work and human services. Determined to use my work ethic, motivation, and desire to grow with a company that will appreciate my value. My goal is to build positive relationships and help the company meet their strategic business initiatives and goals and help them grow.

Overview

9
9
years of professional experience

Work History

Commercial Account Coordinator

Manheim Auto Auction
San Antonio
04.2024 - Current
  • Coordinated client communications to ensure clarity and responsiveness.
  • Managed project timelines to align with client expectations and deliverables.
  • Maintained detailed records of client interactions in AS400 systems for tracking purposes.
  • Collaborated with cross-functional teams to enhance service delivery for clients.
  • Managed client relationships by providing timely responses to inquiries.
  • Coordinated client and supplier scheduling, and processed projects through delivery.
  • Developed procedures for the implementation of new safety and standards policies.

Peer Recovery Specialist

On Our Own
Frederick
12.2022 - 03.2024
  • Provide resources and peer support to community members struggling with mental health disorders
  • Organize events with other non-profit organizations to promote wellness and recovery
  • Ensure flawless execution, working efficiently to assist and support clients
  • Enter and log all certificates of authenticity
  • Administer and lead groups such as peer support, WRAP, and men’s group
  • Raise funds through in person community outreach, events, and online via donorbox
  • Create, advise, teach and train peers interested in becoming certified peer recovery specialists

Beertender

Rockwell Brewery
Frederick
08.2021 - 12.2022
  • Organize special events, instilling a safety-first mentality, and prepare a clean facility
  • Ensure flawless execution, working quickly and efficiently filling and serving orders
  • Deliver checks, collect payments, complete accurate and timely transactions
  • Greet and welcome customers, answer questions, and make suggestions based on preferences
  • Ensure responsible serving practices

Infantryman

United States Marine Corps (USMC)
01.2017 - 07.2020
  • Led a Marine Squad through various life encounters, combat over extended period of time
  • Educated and led a team of Marines through warfare training and technologies
  • Mentored and advised new Marines on finances, big life decisions, brotherhood, and culture
  • Mentored new Marines on physical and mental aspects, and expectations of being a Marine
  • Used, maintained, and stored combat weapons, following all safety procedures and guidelines
  • Aid in the mobilization of vehicles, troops, and weaponry, and performed as a member of a team during drills and combat

Education

Pursuing Degree in Social Work And Human Services - Social Work

Frederick Community College
Frederick, MD
01-2026

Certification - Human Services

Certified Peer Recovery Specialist
Frederick, MD
12-2023

High School -

St. John’s Catholic Preparatory High School
Frederick, MD
05.2017

Certification - Auctioneer

Mendenhall School of Auctioneering
High Point, NC
06.2016

Skills

  • Outstanding mental toughness for handling changing situations
  • Highly dependable & trustworthy
  • Excellent communication & collaborative skills
  • Detail oriented & organized
  • Extremely customer focused & patient
  • Project management
  • Client communication
  • Fundraising strategies
  • Account management

References

Excellent References Available Upon Request

Timeline

Commercial Account Coordinator

Manheim Auto Auction
04.2024 - Current

Peer Recovery Specialist

On Our Own
12.2022 - 03.2024

Beertender

Rockwell Brewery
08.2021 - 12.2022

Infantryman

United States Marine Corps (USMC)
01.2017 - 07.2020

Pursuing Degree in Social Work And Human Services - Social Work

Frederick Community College

Certification - Human Services

Certified Peer Recovery Specialist

High School -

St. John’s Catholic Preparatory High School

Certification - Auctioneer

Mendenhall School of Auctioneering

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