Michael Akinsete
Upper Darby,PA
Summary
A committed, passionate, and diligent individual with in-depth knowledge of customer service, project management. Skilled in analyzing problems and coming up with creative solutions, as well as producing effective methodologies and detailed analysis for effective process improvement and organizational development. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts Associate
Ardmore Toyota
Ardmore, PA
06.2023 - Current
- Received, checked, and stocked parts inventory.
- Processed incoming orders and ensured accuracy of shipments.
- Assisted customers in locating required parts for their vehicles.
- Researched part numbers using online databases for customer inquiries.
- Ensured that all stock was stored safely and securely, according to company standards.
- Followed up with suppliers to expedite backordered items or resolve discrepancies in deliveries.
- Answered phones promptly and courteously, while providing excellent customer service.
- Investigated any issues regarding pricing, availability, and returns.
- Adhered to industry regulations pertaining to hazardous materials handling.
- Developed strong relationships with vendors and suppliers.
- Answered inquiries, resolved problems, and finalized parts sales at the counter and by telephone.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Increased team productivity by implementing multiple strategic process improvements.
Parts Manager
Carvision
Philadelphia, PA
01.2021 - 05.2023
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Updated databases with information about new products or services.
- Controlled daily parts program activities to improve sales and inventory management.
GPS Technician
Carvision
Philadelphia, PA
03.2019 - 04.2020
- Installed and tested GPS systems in accordance with manufacturer's instructions.
- Configured, maintained and troubleshot various types of GPS receivers.
- Utilized specialized software programs to program and configure GPS systems.
- Tested and verified signal strength of newly installed units using test equipment such as a spectrum analyzer or signal level meter.
- Monitored real-time positioning data transmitted from orbiting satellites.
Car Detailer
Carvision
Philadelphia, PA
09.2018 - 03.2019
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Applied waxes to protect paint finish from weather conditions and oxidation.
Car Detailer
Drive Here
Philadelphia, PA
06.2015 - 09.2018
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Cleaned plastic work inside cars using paintbrushes.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Pre-soaked or rinsed machine parts, equipment or vehicles by immersing in cleaning solutions or water.
Sales Associate
Hess
Ohio, IL
11.2014 - 06.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Applied Science in Information Technology -
University of Phoenix
Tempe, AZ04-2026
Associate of Science - Engineering Technology
Delaware County Community College
Media, PA05-2021
High School Diploma -
Best Brain College
Nigeria 07-2013
Skills
- Team Collaboration
- Training and Development
- Data Entry
- Computer Skills
- Analytical and Critical Thinking
- Maintenance and Repair
Affiliations
- Involve in sport
- Involve in anything computer
Certification
- Computer Engineering Certification
- Forklift
- Dealertrack (DMS)
- NASTF - National Automotive Service Task Force Certification
- CompTIA IT Fundamentals+ Certification
- Certified Secure Computer User (CSCU)
References
References available upon request.
Timeline
Parts Associate
Ardmore Toyota
06.2023 - Current
Parts Manager
Carvision
01.2021 - 05.2023
GPS Technician
Carvision
03.2019 - 04.2020
Car Detailer
Carvision
09.2018 - 03.2019
Car Detailer
Drive Here
06.2015 - 09.2018
Sales Associate
Hess
11.2014 - 06.2015
Bachelor of Applied Science in Information Technology -
University of Phoenix
Associate of Science - Engineering Technology
Delaware County Community College
High School Diploma -
Best Brain College
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