Abigail King
Midland
Summary
Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Accomplished General Manager at Chipotle Mexican Grill, adept in operations management and staff training, significantly enhancing team productivity and customer satisfaction. Expert in inventory control and leadership, fostering a positive environment and achieving notable results in staff development and problem resolution. Proven track record in surpassing goals through strategic planning and exceptional customer service.
Overview
15
15
years of professional experience
Work History
Parts Associate
Legacy Harley-Davidson
11.2024 - Current
- Processed customer orders and managed cash register transactions.
- Maintained displays and promotional materials to enhance customer engagement.
- Conducted regular counts of inventory to track availability of parts.
- Organized inventory on shelves and ensured proper labeling of items.
Waitress
Red Plate Diner
06.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
General Manager
Chipotle Mexican Grill
08.2010 - 01.2016
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Carefully interviewed, selected, trained, and supervised staff
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities
- Set clear expectations and created positive working environment for employees
- Customer Service
- Strong multitasking
- Team Collaboration
- Leadership and team building
- Problem Resolution
- Staff Management
- Staff Training and Development
- Administrative Skills
- Inventory Control
Education
Business Administration -
Midland College
12.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Leadership and team building
- Problem Resolution
- Staff Management
- Staff Training and Development
- Administrative Skills
- Inventory Control
Timeline
Parts Associate
Legacy Harley-Davidson
11.2024 - Current
Waitress
Red Plate Diner
06.2024 - 12.2024
General Manager
Chipotle Mexican Grill
08.2010 - 01.2016
Business Administration -
Midland College
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