Michael Alvarado
Los Angeles,CA
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 4-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
10
10
years of professional experience
Work History
Online Reseller
Self Employed
02.2020 - Current
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
- Maintained organized storage facility for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
Lead Handler
FedEx Express
01.2019 - 01.2020
- Lead workgroup meetings to ensure daily goals are met.
- Train new employees to perform assigned tasks safely and effectively.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
Courier
FedEx Express
04.2018 - 01.2019
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Courier
FedEx Express
08.2014 - 01.2017
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
High School Diploma -
South High School
Bakersfield, CASkills
- Product description writing
- Shipping and Logistics
- Order Fulfillment
- Customer Engagement
- Cross-Platform Selling
Timeline
Online Reseller
Self Employed
02.2020 - Current
Lead Handler
FedEx Express
01.2019 - 01.2020
Courier
FedEx Express
04.2018 - 01.2019
Courier
FedEx Express
08.2014 - 01.2017
High School Diploma -
South High School