Michael Alvord
Sunnyside,WA
Summary
Extensive experience in meat preparation and customer service, with a focus on maintaining high standards of food safety and quality assurance. Demonstrated ability to address customer complaints regarding product freshness, implementing corrective actions to enhance service delivery. Proficient in training new staff on cutting techniques and safety protocols, ensuring compliance with health regulations. Skilled in managing multiple tasks efficiently while adhering to cleanliness standards and equipment maintenance requirements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head Butcher
Alvords Custom Meats
Sunnyside, WA
04.2018 - Current
- Reviewed customer complaints about product freshness or quality and took corrective action as needed.
- Adhered to company policies when handling cash transactions with customers.
- Assisted customers in selecting appropriate cuts of meat based on their needs.
- Maintained cleanliness standards throughout the work area by following health regulations.
- Performed maintenance on butchering equipment to keep it in safe working condition.
- Reviewed customer feedback to identify areas for improvement in services offered.
- Trained new butchers in proper cutting techniques and safety protocols.
- Ensured all meats were stored at correct temperatures to maintain freshness and quality.
- Developed recipes for various cuts of meats.
- Provided customer guidance regarding different cuts of meat, cooking methods, and storage advice.
- Prepared custom orders according to customer specifications.
- De-boned, trimmed, cut, ground, sliced, wrapped, weighed, priced, labeled and merchandised meat products.
Construction Assistant
Construction
Sunnyside, WA
06.2015 - 03.2018
- Managed multiple projects simultaneously while meeting deadlines set by the management team.
- Prepared reports detailing progress on projects for management review.
- Communicated effectively with clients, contractors, architects, engineers.
- Organized construction equipment and supplies for job sites.
- Followed safety protocols when operating power tools or lifting heavy objects.
- Monitored progress of projects and reported any issues to management.
- Performed demolition activities, such as removing walls or tearing out flooring.
- Provided administrative support to the project manager as needed.
- Troubleshot problems encountered during construction process quickly.
- Assisted with the installation of drywall and other building materials.
- Assisted in developing strategies for efficient completion of projects.
Butcher Assistant
Cullens Custom Meats
Sunnyside, WA
06.2013 - 06.2015
- Cut, trimmed and ground meats using hand tools or power equipment.
- Ensured all food safety standards were met while preparing cuts of meat according to company policies.
- Labeled packages correctly before storing them in freezers or coolers.
- Maintained a safe working environment by adhering to all safety protocols established by the company.
- Inspected carcasses for quality assurance prior to cutting.
- Prepared marinades, brines, rubs and sauces for various types of meats.
- Assisted butchers in the fabrication of specialty cuts of meat as requested by customers.
- Operated cash registers to record sales transactions accurately.
- Maintained a clean work area by wiping down tables, cleaning floors and disposing of waste properly.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WASkills
- Meat preparation
- Cutting techniques
- Equipment maintenance
- Food safety
- Customer service
- Quality assurance
- Cash handling
- Customer guidance
- Problem solving
- Health regulations
- Time management
- Sanitation procedures
Certification
- Hccap Plan Certificate
Accomplishments
- Northwest Meat Processor awards in summer sausage and snack sticks
Timeline
Head Butcher
Alvords Custom Meats
04.2018 - Current
Construction Assistant
Construction
06.2015 - 03.2018
Butcher Assistant
Cullens Custom Meats
06.2013 - 06.2015
High School Diploma -
Sunnyside High School