Michael A. Smith
Midlothian,Va
Summary
A proven record in delivering effective customer service support, with a logistical background; complemented with exceptional time management and interpersonal skills Experience utilizing a variety of technology to access document management systems, software packages, and electronic tools to accommodate rapid search and retrieval of information, location designation of stored materials, and pertinent customer/storage data Credible logistics professional, with mutual trust and respect of peers, subordinates, and leadership Proven ability to independently analyze, assess and execute operational requirements, equipment needs, and develop plan of execution Dedicated professional with a reputation of consistently going beyond what is required to get the job done Proven record of reliability and responsibility, with a demonstrated aptitude for developing new skills
Overview
18
18
years of professional experience
Work History
Material Handler
Super Radiator Coils
01.2023 - Current
- Assists in defining and implementing the policies, procedures, and controls to ensure the inventory and its surrounding data is accurate, complete, secure and reliable
- Use MRP to analyze inventory levels and trends to ensure optimal stock levels
- Perform cycle counts in different departments
- Unload trucks with a forklift and put away material
- Use ERP to close out purchase orders, lookup purchase orders, put inventory in location, track down inventory
- Kit material together based off job requirements and production schedule
- Assists quality team with quality checks and keeping track of RMA’s
- Assist receiving team in finishing objectives
- Work with procurement team on inventory levels, moving purchase order dates up, or pushing back order dates depending on demand
- Certified as a trainer for new or transfer hires
- Assist procurement team in continuous process improvement
- Communicate with product managers and managers about any changes to the production schedule to ensure each department is getting the right material needed
Manufacturing technician
Super Radiator Coils
10.2021 - 01.2023
- Level 2 manufacture technician kitter that supports the header department by making the stubs that go into the header
- Use the LFM machine to make these parts
- This include setting the machine up in the morning
- Check to make sure everything is running properly
- Make sure the right size material is in the machine to run the job that is on the drawing
- Do tool changes for the different sizes of copper tube
- Use best judgement when picking the size tube to put in the LFM based off of how many jobs for the day require that size so more jobs can get done that day
- Responsible for fixing the machine when it goes down
- Which includes adjusting the software in the machine if needed
- Collaborate with engineers to get the machine to run more efficiently
- Use math to get the right dimensions of the stubs off of the blueprint and then program it into the LFM
- Make adjustments of dimensions given off of the drawing and work with the design engineer to update the drawing
- Fabricate multi bend stubs on the carson bender machine
- Keep management informed on what jobs need to be completed or is ready to ship out
- Send emails to other departments for needed parts
Warehouse Team Member
VRC Record Storage & Delivery Division
02.2007 - 10.2021
- Company Overview: Several company name changes
- Warehouse Team Member that supports the company’s warehouse operations by undertaking various tasks such as receiving, transporting, sorting, storing, loading, and unloading customer materials/data
- Accurately, process, package, and manage customer requisitions for pick up, transfer and/or delivery of stored documents, materials, etc
- Responsible for organizing and maintaining and documenting chain of custody for all packages, files, boxes, parcels, etc
- Transported by me
- Inspect products for damages and defects, prior to receiving/delivering; examining incoming and outgoing shipment documents and verify customer information; as needed organize/reorganize warehouse space, and undertake all other tasks as assigned by supervisor or delegated by team leader
- Develop, cultivate, and maintain internal and external relationships by communicating, coordinating, and fostering relationships with internal and external customers, leadership, and stakeholders
- Utilize a variety of technology, systems, and programs (to include scanners) to archive, manage work orders, tasks, and product location/status
- Actively participate with company beta testing on storage, delivery and quick retrieval of items, and provide feedback and recommendations for process improvement
- Knowledge and utilization of warehouse data and inventory systems
- Demonstrated ability to work well individually and/or cooperatively on collaborative projects and tasks as a team member, with the capacity to lead a team
- Operate a 26’ truck
- As needed responsible for training new employees
- Accurately input item data in systems to ensure 100% accountability
- Practice safety procedures and other company practices to ensure compliance with established regulations, programs and procedures
- Several company name changes
Education
Engineering AS -
Northern Virginia Community College
12.2023
Skills
- Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Word)
- Numerous other software and internet programs
- Safety, PII and monthly driver evaluations
Professionaloverview
A proven record in delivering effective customer service support, with a logistical background; complemented with exceptional time management and interpersonal skills. Experience utilizing a variety of technology to access document management systems, software packages, and electronic tools to accommodate rapid search and retrieval of information, location designation of stored materials, and pertinent customer/storage data. Credible logistics professional, with mutual trust and respect of peers, subordinates, and leadership. Proven ability to independently analyze, assess and execute operational requirements, equipment needs, and develop plan of execution. Dedicated professional with a reputation of consistently going beyond what is required to get the job done. Proven record of reliability and responsibility, with a demonstrated aptitude for developing new skills.
Timeline
Material Handler
Super Radiator Coils
01.2023 - Current
Manufacturing technician
Super Radiator Coils
10.2021 - 01.2023
Warehouse Team Member
VRC Record Storage & Delivery Division
02.2007 - 10.2021
Engineering AS -
Northern Virginia Community College
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