Michael Baker
Barry,Illinois
Summary
Hardworking Automotive Technician with [Number] years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
39
39
years of professional experience
Work History
Automotive Technician
Self-employeed
01.2017 - Current
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Autobody Repair Technician
Oitker Ford
07.2010 - 12.2016
- Improved customer satisfaction by providing high-quality autobody repairs and timely completion of projects.
- Enhanced workshop efficiency by maintaining a clean and organized workspace, ensuring easy access to tools and equipment.
- Reduced repair times for complex jobs with expert diagnostic skills and effective troubleshooting techniques.
- Collaborated with team members on large-scale restoration projects, resulting in seamless integration of work and timely completion.
Service Manager
Rennecker Equipment
05.1985 - 06.2010
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Education
No Degree - Diesel Mechanics
Spoon River College
Canton, IL05.1983
Skills
- Vehicle Inspection
- Ticket writing
- Parts Replacement
- Customer Service
- Chemical disposal
- System repairs
- Estimating Work
Timeline
Automotive Technician
Self-employeed
01.2017 - Current
Autobody Repair Technician
Oitker Ford
07.2010 - 12.2016
Service Manager
Rennecker Equipment
05.1985 - 06.2010
No Degree - Diesel Mechanics
Spoon River College