Michael Barnes
Richmond,VA
Summary
Dynamic and results-driven professional with extensive experience at Keagan's Irish Pub, excelling in upselling strategies and staff training. Proven track record in developing seasonal drink menus that boosted customer satisfaction and sales. Adept at maintaining cleanliness standards while managing high-volume service during peak events. Strong leadership and operational skills ensure efficient bar management.
Overview
15
15
years of professional experience
Work History
Bartender/ Shift Manager
Eat Restaurant Partners
12.2019 - Current
- Supervised daily bar operations, ensuring adherence to service standards and operational guidelines.
- Trained and mentored junior bartenders in mixology techniques and customer service best practices.
- Developed drink menus that enhanced guest experience, incorporating seasonal ingredients and trends.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Installation Technician
ADT Security
01.2019 - 12.2019
- Installed and configured various equipment according to technical specifications.
- Conducted routine maintenance and troubleshooting to ensure optimal performance.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Managed inventory of tools and materials, minimizing downtime during installations.
Bartender/Bar Manager
Keagan's Irish Pub
10.2010 - 12.2018
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring timely restocking and minimizing waste through efficient stock control.
- Trained and mentored new bartenders on service standards, cocktail preparation, and customer engagement techniques.
- Developed seasonal drink menus, incorporating customer feedback to increase patron satisfaction and sales.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Madison County High School
Madison, VA06-2002
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Scheduling staff
- Promotions and events
Timeline
Bartender/ Shift Manager
Eat Restaurant Partners
12.2019 - Current
Installation Technician
ADT Security
01.2019 - 12.2019
Bartender/Bar Manager
Keagan's Irish Pub
10.2010 - 12.2018
High School Diploma -
Madison County High School