Summary
Overview
Work History
Education
Skills
Timeline
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Noelle Lorenz

Wonder Lake,IL

Summary

Dynamic hospitality professional with extensive experience, excelling in event management and customer service. Proven track record in enhancing event attendance through innovative marketing strategies and meticulous budgeting. Skilled in POS system operation and fostering strong relationships, ensuring memorable experiences for guests while maintaining high cleanliness standards.

Overview

5
5
years of professional experience

Work History

Bartender/ Shift Manager

Mchenry Courthouse
McHenry, IL
03.2023 - 03.2026
  • Managed bar operations during shifts, ensuring smooth service and customer satisfaction.
  • Trained and mentored new bartenders on techniques and customer service best practices.
  • Developed cocktail menu items based on seasonal ingredients and customer feedback.
  • Oversaw inventory management, reducing waste through efficient stock rotation practices.

Event Manager (party Person)

Volo Auto Museum
Volo, Il
06.2024 - 10.2025
  • Coordinated logistics for events, ensuring smooth operations and timely execution.
  • Developed event timelines, facilitating collaboration between vendors and internal teams.
  • Managed budgeting processes, accurately tracking expenses to enhance financial efficiency.
  • Implemented marketing strategies to increase event attendance and engagement.
  • Supervised on-site staff, providing direction and support during event execution.
  • Evaluated post-event feedback, identifying areas for improvement in future planning.
  • Established partnerships with local businesses to enhance event offerings and sponsorships.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Managed administrative logistics of events planning, event booking, and event promotions.

General Manager

Hickory Knolls Golf Course
Lake Villa, IL
01.2021 - 06.2024
  • Managed bar operations during shifts, ensuring smooth service and customer satisfaction.
  • Trained and mentored new bartenders on techniques and customer service best practices.
  • Developed cocktail menu items based on seasonal ingredients and customer feedback.
  • Oversaw inventory management, reducing waste through efficient stock rotation practices.

Education

High School Diploma -

Woodstock North High School
Woodstock, IL
05-2016

Skills

  • Cleanliness standards
  • Upselling strategies
  • POS system operation
  • Ordering supplies
  • Scheduling staff
  • Health and safety
  • Promotions and events
  • Beverage making
  • Liquor restocking
  • Customer service
  • Cash register operation
  • Outgoing personality
  • Engaging personality
  • Menu memorization
  • Customer service expertise
  • Handling difficult customers
  • Highly reliable
  • Service-oriented mindset
  • Hospitality service expertise

Timeline

Event Manager (party Person)

Volo Auto Museum
06.2024 - 10.2025

Bartender/ Shift Manager

Mchenry Courthouse
03.2023 - 03.2026

General Manager

Hickory Knolls Golf Course
01.2021 - 06.2024

High School Diploma -

Woodstock North High School