Michael Bathrick
Millheim,PA
Summary
Professional Driver and Business Owner with extensive experience in over-the-road and local service delivery. Achieved operational efficiency and customer satisfaction through effective route planning and navigation skills, while maintaining professional customer interactions under time-sensitive conditions. Background in managing business operations, including inventory management and emergency operations, support strong decision-making and problem-solving capabilities.
Overview
33
33
years of professional experience
Work History
Delivery Driver
Grubhub
01.2026 - Current
- Operated personal vehicle to complete timely deliveries across State College area.
- Navigate efficiently using GPS and delivery-platform technology.
- Ensured professional customer interactions and reliable service in time-sensitive situations.
- Managed delivery assignments independently while consistently meeting requirements.
Owner / Online Bookseller
Mill Race Books
01.2010 - Current
- Operated online bookstore specializing in used, rare, and antiquarian books, curating diverse inventory to attract niche customers.
- Sold through Amazon and eBay, managed listings and customer service while processing orders and shipping to ensure timely delivery.
- Managed the day-to-day requirements of an independent online retail business.
- Temporarily suspended activities to focus on new opportunities.
Owner / Antique & Art Dealer
Michael D. Bathrick Antiques
01.2008 - Current
- Facilitated sales of antiques and art through antique-mall booths, including Apple Hill Antiques in State College and Roller Mills in Lewisburg.
- Oversaw inventory management, pricing strategies, sales processes, and customer service to foster strong relationships with customers and antique-mall operators.
- Ran business independently, engaging with the public and customers to build rapport and enhance customer experience.
Founder, President & CEO / Head of Customer Service
BerkshireNet
01.1994 - 01.2024
- Founded and operated an Internet Service Provider providing networking, website, and telecommunications services, including dial-up and DSL Internet access.
- Built company to peak staff of eight, overseeing hiring, training, and supervision of employees.
- Cultivated customer-service culture, training employees to deliver exceptional service.
- Performed customer installations requiring hands-on assistance, personally working with customers to install and explain networking and telecommunications services.
- Responded to emergencies and service outages on a 24/7/365 basis.
- Built the company to a peak staff of eight employees and hired, trained, and supervised employees.
- Managed purchasing and vendor relationships, negotiating terms to align with business needs.
- Used a personal vehicle for service calls, traveling up to one hour each way.
- Completed professional journey after years of leading a successful Internet Service Provider.
Freight Division Helper / Relief Driver for Owner-Operator
North American Van Lines
- Facilitated interstate over-the-road freight operations across contiguous United States, ensuring timely deliveries.
- Drove long-distance routes as a relief driver.
- Handled freight loading/unloading and managed various OTR responsibilities to maintain operational flow.
- Demonstrated self-sufficiency while managing travel logistics. for extended periods while traveling throughout the continental United States.
Education
Associate of Applied Science - Electrical Technology
Dutchess Community College
Poughkeepsie, NYSkills
- Delivery logistics
- Route planning
- Order fulfillment
- Inventory management
- Operational logistics
- Customer service
- Effective communication
- Independent decision-making
ADDITIONAL QUALIFICATIONS
- Driving: Extensive professional and work-related driving experience, including interstate OTR freight, local service calls, and current delivery driving.
- Driving record: No moving violations in the past six years. One accident during that period, disclosed as required by employers and applications.
- Customer service: Decades of direct experience resolving customer problems and handling difficult or escalated situations.
- Leadership: Founder/CEO with 30 years of experience hiring, training, supervising, and developing employees.
- Independent responsibility: Extensive experience managing operations, responding to emergencies, solving problems, and making decisions without direct supervision.
Timeline
Delivery Driver
Grubhub
01.2026 - Current
Owner / Online Bookseller
Mill Race Books
01.2010 - Current
Owner / Antique & Art Dealer
Michael D. Bathrick Antiques
01.2008 - Current
Founder, President & CEO / Head of Customer Service
BerkshireNet
01.1994 - 01.2024
Freight Division Helper / Relief Driver for Owner-Operator
North American Van Lines
Associate of Applied Science - Electrical Technology
Dutchess Community College