Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

MICHAEL BATISTA

Jacksonville,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

BATISTA HARDWOOD FLOORING
OLATHE, KANSAS
01.2024 - 01.2025
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Developed strong customer relationships to encourage repeat business.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

SANDALWOOD HIGH SCHOOL
JACKSONVILLE

Skills

  • Customer service
  • Order management
  • Product knowledge
  • Sales techniques
  • Customer relationship management
  • Communication skills

Affiliations

  • PIANO AND BASS PLAYER AY CHURCH

Languages

English
Native/ Bilingual
Portuguese
Elementary

References

References available upon request.

Timeline

Customer Service Representative

BATISTA HARDWOOD FLOORING
01.2024 - 01.2025

SANDALWOOD HIGH SCHOOL

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