Summary
Overview
Work History
Skills
Timeline
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Michael Bautista

Michael Bautista

Katy,TX

Summary

Dynamic manager with a proven track record at Donkin Donuts, excelling in team leadership and customer service. Successfully enhanced employee engagement and satisfaction through effective decision-making and time management. Known for fostering a professional environment and resolving conflicts to maintain high-quality service delivery.

Overview

3
3
years of professional experience

Work History

Manager

Donkin Donuts
Katy, TX
08.2024 - 02.2025
  • Provided effective solutions for diverse problems.
  • Pensamiento crítico
  • Gestión del tiempo
  • Adaptabilidad
  • Multilingüismo
  • Competencias digitales
  • Toma de decisiones
  • Liderazgo
  • Comunicación
  • Trabajo en equipo
  • Empatía
  • Negociación
  • Análisis de datos
  • Habilidades interpersonales
  • Creatividad
  • Gestión del cambio
  • Planificación de proyectos
  • Coordinación de equipos
  • Visión estratégica
  • Prioritización de tareas
  • Análisis estadístico
  • Contabilidad
  • Presentaciones efectivas
  • Influencia
  • Formación y desarrollo de personal
  • Motivación de equipos

Manager

Wendy's
Katy, TX
01.2022 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Donkin Donuts
08.2024 - 02.2025

Manager

Wendy's
01.2022 - 08.2024
Michael Bautista