Summary
Overview
Work History
Education
Skills
Timeline
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Michael Beal

Fremont,NE

Summary

Dynamic professional with extensive experience in customer service and food preparation. At Keno, I ensured compliance with health regulations while enhancing meal quality and presentation. Proven ability to manage high-stress situations and resolve conflicts, leading to increased customer loyalty. Skilled in cooking and maintaining organized workspaces for optimal productivity.

Overview

10
10
years of professional experience

Work History

Cook

Keno
06.2023 - 09.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Mowing Manager

Indra
07.2018 - 09.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Customer Service Representative

Selectel Wireless
05.2014 - 08.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Fremont High
Fremont, NE

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling

Timeline

Cook

Keno
06.2023 - 09.2024

Mowing Manager

Indra
07.2018 - 09.2024

Customer Service Representative

Selectel Wireless
05.2014 - 08.2019

High School Diploma -

Fremont High

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Michael Beal