Michael Joshua Beam
Winter Haven
Summary
Results-driven Outside Sales Representative with a history of boosting territory sales through strategic client engagement and personalized solutions. Skilled at identifying new business opportunities and enhancing customer satisfaction by leveraging CRM systems and analytical insights. Expertise in securing new accounts through proactive prospecting and effective relationship management, consistently delivering tailored solutions that meet customer needs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Sunbelt Rentals
08.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Secured new accounts through proactive cold calling and personalized visits to potential customers.
- Cultivated client relationships to identify equipment rental needs and deliver customized solutions.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Managed sales pipeline using CRM software to track leads, customer interactions, and follow-up activities.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Service Writer/Parts Specialist
Scott Equipment Company LLC (Volvo Construction)
02.2019 - 08.2024
- Provided exceptional customer service by accurately documenting service requests and follow-up communications.
- Coordinated repair orders, ensuring timely processing and efficient workflow across service departments.
- Managed scheduling for technician assignments, optimizing resource allocation to meet customer needs.
- Facilitated communication between customers and technicians, clarifying service requirements and expectations.
Outside Sales Representative
Herc Equipment Rentals
01.2004 - 02.2019
- Cultivated client relationships to assess equipment rental needs and deliver customized solutions.
- Conducted site visits to assess requirements, showcase product offerings, and recommend strategic solutions.
- Utilized CRM software to manage sales pipeline, tracking leads and customer interactions for effective follow-up.
Education
BBA - Business Administration
Louisiana State University
Baton Rouge, LA12-2003
Skills
- B2B sales expertise
- Account management
- Territory development
- Client relationship management
- Lead prospecting
- Closing skills
- Objection handling
- Strategic selling
- Salesforce proficiency
- CRM software skills
- Problem-solving skills
- Customer service orientation
- CRM software skills
Certification
NCCCO-Crane Certification - Small & Large Hydraulics and Lattice Boom
Fork-Lift Certification
DOT Medical Card
TWIC Card
Timeline
Outside Sales Representative
Sunbelt Rentals
08.2024 - Current
Service Writer/Parts Specialist
Scott Equipment Company LLC (Volvo Construction)
02.2019 - 08.2024
Outside Sales Representative
Herc Equipment Rentals
01.2004 - 02.2019
BBA - Business Administration
Louisiana State University