Michael Beck
Six Mile,SC
Summary
Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands, keeps abreast of and complies with federal, state, and local regulations that affect service operations. Flexible hard worker ready to learn and contribute to the success of the next generation service techs
Overview
40
40
years of professional experience
1
1
Certification
Work History
Service Manager
Blossman Gas
Travelers Rest, SC
09.2022 - Current
- Resolved customer complaints in a timely manner.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Schedule all jobs per customer needs. We have almost 8000 customers
- Make sure all the customer billing is correct
- Managed service staff to ensure customer satisfaction and compliance with company policies.
Lead Technician
Red Classic Transportation
Piedmont, SC
08.2017 - 09.2022
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Assisted junior technicians in resolving complex technical problems.
- Followed safety practices to safeguard against injury and damage to property.
- Fostered relationships with internal and external customers.
- Tested components, assemblies and systems to diagnose problems.
- Entered and distributed work orders to other technicians.
- Coordinated with vendors to ensure timely delivery of products or services.
Diesel Mechanic
Express Trucking
Pickens , SC
04.2015 - 07.2017
- Performed preventative maintenance on diesel engines and equipment.
- Diagnosed mechanical problems and made necessary repairs.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
- Examined brake systems for proper operation; replaced pads or shoes when needed.
Lead Technician
Budweiser of Greenville
Piedmont, SC
11.2009 - 03.2015
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Coordinated with vendors for parts ordering, repairs and services.
- Perform all repairs including engine transmission clutches on all equipment. Gas and Diesel
- Responsible for decaling all the equipment
- Cut and weld metal to make bumpers and custom fixtures for the trailers
- Maintain all liftgates and roll up doors
Heavy Diesel Mechanic
Carolina International Truck
Greenville, SC
01.2008 - 04.2009
- Disassembled major assemblies such as transmissions, differentials and steering gears to replace worn components.
- Inspected brake systems including lines, hoses, drums and discs for wear defects.
- Operated diagnostic testing equipment to troubleshoot issues related to the engine system performance.
- Adjusted valves on engines according to manufacturer specifications.
- Ensured that all work areas were clean, safe and organized at all times.
- Rebuilt crankshafts, connecting rods, cylinder blocks, water pumps and other engine components.
Heavy Diesel Mechanic
Budweiser of Greenville
Greenville, SC
06.1997 - 01.2008
- Adjusted valves on engines according to manufacturer specifications.
- Tested electrical systems for shorts, grounds and continuity using multimeters.
- Welded broken parts and structural members made from steel plates as required.
- Replaced worn or defective parts using hand tools and power tools.
- Installed new or rebuilt parts in diesel engines such as fuel injectors and turbochargers.
- Repaired or replaced faulty electronic control modules on heavy-duty trucks.
- Diagnosed problems and performed necessary mechanical repairs to diesel engines, transmissions, brakes, hydraulic systems.
- Placed orders for parts necessary to complete vehicle repairs and installations.
Heavy Diesel Mechanic
Volvo White Gmc of the Carolina's
Greenville, SC
12.1994 - 06.1997
- Operated diagnostic testing equipment to troubleshoot issues related to the engine system performance.
- Provided technical advice regarding diagnosis of component failures or service requirements.
- Tested repaired engines for proper performance by running them under operating conditions.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Heavy Duty Diesel Mechanic
Peterbilt of Greenville
Piedmont, SC
02.1991 - 12.1994
- Repaired air conditioning systems, cooling systems and exhaust systems on diesel vehicles.
- Dismantled transmissions in order to repair or replace broken gears or shafts.
- Reassembled major engine components after performing overhauls on them.
- Assisted other technicians with more complex repairs when needed.
- Rebuilt engine components such as cylinder heads, camshafts, crankshafts and connecting rods.
- Adjusted valves with feeler gauges to ensure correct clearances between moving parts.
- Programmed ECMs by downloading software from manufacturers' websites.
- Disassembled differentials in order to inspect bearings and other internal components for wear.
Heavy Duty Diesel Mechanic
Becks Truck Repair
Anderson, SC
06.1984 - 01.1994
- Installed new components such as fuel injectors, turbochargers, alternators and starters.
- Conducted preventative maintenance tasks including oil changes, lubrication services and filter replacements.
- Performed troubleshooting and diagnosis of mechanical, electrical, hydraulic and pneumatic systems on heavy-duty diesel engines.
- Tested electrical wiring harnesses for continuity before reconnecting them to the vehicle.
- Rebuilt engine components such as cylinder heads, camshafts, crankshafts and connecting rods.
Education
High School Diploma -
West Oak School
Westminster, SC05-1985
Some College (No Degree) - Industrial Electronics Technology
Tri County Tech
Pendleton, SCSkills
- Customer Service
- Estimating and Quoting
- Customer Service Management
- Service Documentation
- Workplace Safety
- Inventory Management
- Service Quality Management
- Service and Parts Teams Management
- Positive Attitude
- Outgoing and Energetic
- Employee Supervision
- Technical Support
- Problem-Solving
- Service Scheduling
- Time Management
- Preventive Maintenance
- Coaching and Mentoring
Affiliations
- Camping
- Boating
- Riding our Harley
- Running my saw mill
Certification
- I was Cat Cummins and Detroit certified for many years,
- Was a member of the Detroit Guild
- Ecm programmer for International engines
Michael Beck
- I have a long history in the diesel mechanic field. I am very good at the electrical and electronic side of the field also. Work well with others and help everyone around me.
- Can fix anything but stupid, working on that part.
- Like to think i am a people person. Like to make people laugh and enjoy life.
Timeline
Service Manager
Blossman Gas
09.2022 - Current
Lead Technician
Red Classic Transportation
08.2017 - 09.2022
Diesel Mechanic
Express Trucking
04.2015 - 07.2017
Lead Technician
Budweiser of Greenville
11.2009 - 03.2015
Heavy Diesel Mechanic
Carolina International Truck
01.2008 - 04.2009
Heavy Diesel Mechanic
Budweiser of Greenville
06.1997 - 01.2008
Heavy Diesel Mechanic
Volvo White Gmc of the Carolina's
12.1994 - 06.1997
Heavy Duty Diesel Mechanic
Peterbilt of Greenville
02.1991 - 12.1994
Heavy Duty Diesel Mechanic
Becks Truck Repair
06.1984 - 01.1994
High School Diploma -
West Oak School
Some College (No Degree) - Industrial Electronics Technology
Tri County Tech
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