Michael Bendorf
Clearwater,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Food Truck Owner
Mini Mouthful
09.2018 - Current
- Managed daily deposits, and cost controls.
- Supervised daily food truck operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set truck schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Increased customer satisfaction by implementing high-quality service standards.
- Oversaw food preparation and monitored safety protocols.
Cable Installation Technician
Sunrise Telecom
09.2016 - 09.2018
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
- Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
- Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
Education
GED -
Beloit Memorial High School
Beloit, WI06.1986
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Food Truck Owner
Mini Mouthful
09.2018 - Current
Cable Installation Technician
Sunrise Telecom
09.2016 - 09.2018
GED -
Beloit Memorial High School