Michael Bent
Bloomsbury
Summary
Award winning former police officer with excellent customer service skills.
Years of experience in varied disciplines such as construction, sales, and customer service
Overview
23
23
years of professional experience
Work History
Security Officer
Hunterdon Healthcare
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while
- addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Owner/Operator
Mat Mike Tools
12.2019 - 02.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
Patrol Officer
Holland Township Police Department
01.2002 - 11.2018
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
Education
Criminal Justice
Warren County Community College
Washington, NJPolitical Science
Allegheny College
Meadville, PAHonors Curriculum
Phillipsburg High School
Phillipsburg, NJ06.1992
Skills
- Report writing
- Incident reporting
- General security
- Superior customer service
- Complex Problem-solving
- Relationship building and management
- Document management
- Crisis management
- Defensive tactics training
Timeline
Security Officer
Hunterdon Healthcare
02.2024 - Current
Owner/Operator
Mat Mike Tools
12.2019 - 02.2024
Patrol Officer
Holland Township Police Department
01.2002 - 11.2018
Criminal Justice
Warren County Community College
Political Science
Allegheny College
Honors Curriculum
Phillipsburg High School
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