Michael Bermeo
Bloomfield,NJ
Summary
Bilingual individual who delivers exemplary communicative, marketing and consultative skills to work environment. Resourceful approach to working with peers, associates and management to promote organizational effectiveness.
Overview
8
8
years of professional experience
Work History
Sales Manager
AT&T
Nanuet, NY
07.2021 - Current
- Curated seamless onboarding processes for new clients by gathering information and providing guidance.
- Generated sales leads by attending industry events and networking opportunities.
- Connected with clients daily to understand needs, provide assistance and collect feedback to optimize operations.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Partnered with marketing and sales teams to align sales strategy with brand messaging across communication channels.
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
Assistant Sales Manager
AT&T
North Brunswick , NJ
07.2019 - 06.2021
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Promoted and supported strong relationships with local community organizations in surrounding area.
- Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
- Maintained accurate records of all sales activities including cold calls, presentations, closed sales, and follow-up activities.
- Generated new business through networking and referrals from existing clients.
- Provided clients with detailed information about products and services offered by the company.
- Collaborated with internal teams such as marketing, finance, operations, to ensure smooth execution of sales process.
Sales Consultant
AT&T
Linden, NJ
06.2018 - 07.2019
- Engaged positively with each client, providing professional and polite support for sales and service needs.
- Delivered consistent follow up with customers after each merchandise sale by phone or email to answer any questions.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Built relationships with clients to encourage repeat business.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
Company Manager
Really Natural by Sue
Bloomfield, NJ
03.2016 - 09.2019
- Increased revenue by promoting additional items and assisting with beverage menu creation.
- Developed business and marketing plans and prepared monthly financial reports.
- Negotiated contracts with vendors for supplies and services.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Contributed to development, planning and completion of project initiatives.
Education
Bachelor of Arts - Political Science
Montclair State University
Montclair, NJ05.2018
Skills
- Business Development
- Sales strategies and techniques
- Client relations
- Creating marketing plans
- Driving business growth
- Client outreach
- Issue resolution
- Cross-functional team management
- Proficient in SalesForce and Microsoft Office
- Excellent Communication
- Account Management
Languages
- Fluent in English and Spanish
Timeline
Sales Manager
AT&T
07.2021 - Current
Assistant Sales Manager
AT&T
07.2019 - 06.2021
Sales Consultant
AT&T
06.2018 - 07.2019
Company Manager
Really Natural by Sue
03.2016 - 09.2019
Bachelor of Arts - Political Science
Montclair State University