Michael Blakeney
New Albany,IN
Summary
Attentive and dedicated professional with a career numbering 7+ years as a Service Sales Representative/Supervisor for the same company. Focused and enthusiastic problem-solver.
Overview
9
9
years of professional experience
Work History
Branch Banker
PNC Bank
New Albany, IN
06.2022 - 07.2023
- Help customers open and close accounts, apply for loans and make sound financial decisions, and exceed customer service satisfaction ratings.
- Constantly expand my knowledge of products, services, features, and benefits to connect customers with best solutions.
- Stay abreast of and followed all applicable laws, regulations, and policies to avoid violations and minimize losses.
Service Technician
Orkin Pest Control
Louisville, KY
11.2021 - 03.2022
- Traveled to customer locations to complete work for pre-set appointments.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Logged services performed in service ticket system.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Design Specialist
TFS
New Albany, IN
06.2021 - 10.2021
- Built trusting relationships with customers through professionalism and personal connections.
- Developed bid proposals with itemized costs for clients to review and approve before beginning work on home repair projects.
- Sold home repair products/services by explaining unique features and educating customers on proper application.
Service Sales Representative/Service Supervisor
Cintas
Louisville, Kentucky
02.2014 - 06.2021
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Elevated team member performance while cultivating customer relationships to drive sales.
Education
Some College (No Degree) - Nursing
University Of Louisville
Louisville, KYAssociate of Science - Nursing
Jefferson Community And Technical College
Louisville, KY05.2007
Skills
- Product and Service Knowledge
- Building Customer Trust and Loyalty
- Creative Problem Solving
- Efficient and Detail-Oriented
- Verbal and Written Communication
- Dependable and Cooperative
Hobbies
My passions in life are my faith and my family. I am blessed with 6 children. I've been a singer/songwriter for 22 years, and I enjoy hunting morel mushrooms with my wife and in-laws.
Timeline
Branch Banker
PNC Bank
06.2022 - 07.2023
Service Technician
Orkin Pest Control
11.2021 - 03.2022
Design Specialist
TFS
06.2021 - 10.2021
Service Sales Representative/Service Supervisor
Cintas
02.2014 - 06.2021
Some College (No Degree) - Nursing
University Of Louisville
Associate of Science - Nursing
Jefferson Community And Technical College
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