Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Education and Training
Generic

Michael Blankenship

Elgin

Summary

Expert Sales manager accomplished in developing territory revenue by acquiring, retaining, and expertly servicing accounts. Surpasses revenue targets with tenacious pursuit of sales opportunities and development of strategic opportunities. Expert in service management and strategic sales planning.

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

18
18
years of professional experience

Work History

Branch Manager

Fleetppride Inc.
02.2024 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.

Regional Fleet Account Executive NW

JIT Truck LLC
06.2021 - 01.2024
  • Cultivated strategic client relationships to support business goals, growth strategies and profit drivers.
  • Provided exemplary level of service to customers to extend relationships for future business opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Territory Sales Manager

Peak Thermo King
05.2016 - 06.2021
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Developed and implemented new sales strategies to update product lines.
  • Trained staff members on effective sales techniques, boosting individual and group goal attainment.

Outside Sales Representative

Fleetpride Truck & Trailer Service
05.2007 - 02.2015
  • Educated customers on product features and technical details to highlight benefits.
  • Conducted customer needs analysis to deliver relevant products or services.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

Education

High School Diploma -

David Douglas High School
Portland, OR
06.1986

Skills

  • Regional economics knowledge
  • Effective customer upselling
  • Team member motivation
  • Critical thinking
  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills

Accomplishments

  • Improved employee satisfaction and reduced turnover 100%.
  • Supervised team of 24 staff members.
  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.

Timeline

Branch Manager

Fleetppride Inc.
02.2024 - Current

Regional Fleet Account Executive NW

JIT Truck LLC
06.2021 - 01.2024

Territory Sales Manager

Peak Thermo King
05.2016 - 06.2021

Outside Sales Representative

Fleetpride Truck & Trailer Service
05.2007 - 02.2015

High School Diploma -

David Douglas High School

Education and Training

other

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