Michael Bogart
Elsah,IL
Summary
Dynamic Shift Manager at Broadway Restaurant with a proven track record in enhancing team performance through effective training and delegation. Skilled in cash handling and decision-making, I excel in resolving customer issues while ensuring safety compliance and fostering a customer-focused environment. Committed to developing staff and maintaining high operational standards.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Shift Manager
Broadway Restaurant
07.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Jersey Community High School
801 N State St, Jerseyville, IL 6205205-2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Delegating work
- Staff development
- Safety compliance
- Flexible schedule
- Customer service
- Computer skills
Timeline
Shift Manager
Broadway Restaurant
07.2022 - Current
High School Diploma -
Jersey Community High School
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