Michael Boland
Sturgis,MI
Summary
Serviced-focused General Manager/Inside Sales Representative dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
22
22
years of professional experience
Work History
General Manager/Inside Sales Representative
Zurcher Tire
03.2019 - 08.2024
- Developed and implemented strategies to increase sales and profitability.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Set up new accounts, established customer credit and set up payment methods.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Purchasing Agent/Inside Sales/Outside Sales Representative
Boland Tire
12.2009 - 03.2019
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Acted as inside sales representative through cold calling and pursuing qualified leads.
- Increased sales average through prospecting for new business at networking events and cold calling.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Built strong client rapport to establish diversified network of connections.
- Established new accounts through cold calling and personal visits to potential customers.
- Developed and implemented sales strategies to increase revenue.
Retail Counter/General Warehouse Worker
Boland Tire
12.2002 - 12.2009
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Acquired product knowledge and proposed changes to current products and new product concepts.
- Warmly welcomed customers upon approaching counter and placing orders.
- Professionally answered telephones and responded to customer inquiries.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
Education
Western Illinois University
Macomb, IL01.1999
Carthage College
Kenosha, WI08.1998
High School Diploma -
York Community High School
Elmhurst, IL06.1998
Skills
- Account Management
- Customer Relationship Management
- Distribution Management
- Problem Resolution
- Sales expertise
About me
My name is Michael Boland. I am originally from Elmhurst, IL. My wife, Kimberly, and I have been married for 22 years this October. We have 3 children....a daughter Lydia (18) a daughter Madelene (14) and a son Andrew (9). We enjoy spending time together. We like fishing and watching football, baseball and hockey.
Timeline
General Manager/Inside Sales Representative
Zurcher Tire
03.2019 - 08.2024
Purchasing Agent/Inside Sales/Outside Sales Representative
Boland Tire
12.2009 - 03.2019
Retail Counter/General Warehouse Worker
Boland Tire
12.2002 - 12.2009
Western Illinois University
Carthage College
High School Diploma -
York Community High School
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