Zachary Howe
Dubuque,IA
Summary
The first major repair I did on a vehicle was when my brother inherited our grandmother's Pontiac Bonneville. The car didn't run and I took on the task of replacing timing gears. I was 13 years old. Since then, I have become adept at troubleshooting and repairing a wide range of vehicles. I enjoy a varied work environment where I can use my experience and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Outside Sales Representative
Zurcher Tire
06.2021 - 05.2022
- Prospected and conducted face-to-face sales calls with automotive repair shop owners throughout assigned territory.
- Established new accounts through personal visits to potential customers.
- Visited customer locations to evaluate requirements and demonstrate product offerings.
Parts Associate
Deery Brothers
06.2018 - 05.2021
- Maintained clean and neat parts counter and sales floor.
- Organized parts storage and stocked inventory.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via online catalogs.
- Facilitated return of unused/outdated parts.
- Processed warranty claims for Nissan and BMW.
Service Manager
Harley Davidson Inc
04.2015 - 05.2018
- Certified Master Level Service Writer
- Resolved customer complaints in professional and timely manner.
- Hired service staff.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Completed all service writer tasks including records maintenance.
- Completed warranty procedures.
Education
Mathematics
Loras College
Dubuque, IAHigh School Diploma -
Waukon High School
Waukon, IA05.2007
Timeline
Outside Sales Representative
Zurcher Tire
06.2021 - 05.2022
Parts Associate
Deery Brothers
06.2018 - 05.2021
Service Manager
Harley Davidson Inc
04.2015 - 05.2018
Mathematics
Loras College
High School Diploma -
Waukon High School
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