Michael Bolanos

Stop & Shop

New City

12.2023 - Current

Processed customer transactions accurately at checkout stations.
Maintained cleanliness and organization of work areas and store environments.
Collaborated with team members to ensure efficient store operations.
Managed inventory levels and reported discrepancies to supervisors.
Trained new employees on store policies and procedures effectively.
Assisted customers with inquiries and complaints in a professional manner.
Answered phones in a courteous manner while providing excellent customer service.
Communicated with customers and employees to answer questions or explain information.
Verified accuracy of all paperwork prior to submission for processing.
Processed customer orders promptly and accurately.
Utilized computer software programs to create reports, labels, forms.
Operated cash register to process cash, check, and credit card transactions.
Scanned documents into digital formats ensuring accuracy of content.
Answered customer inquiries via phone and email.
Collaborated with team members to complete tasks efficiently and meet deadlines.
Entered data into computer systems accurately and efficiently.
Maintained and updated filing, inventory and database systems, manually or using computer.
Trained staff members to perform work activities and use computer applications.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.